October 10, 2025 at 6:49 am

A Mechanic Dished Some Dirt About How Service Advisors Operate At Car Dealerships

by Matthew Gilligan

man talking to tiktokkers

TikTok/@kc.catalina

Hang on, folks, because this sounds pretty sketchy.

A mechanic named KC posted a video on TikTok and told viewers about the troubling reality that goes on with service advisors at car dealerships.

man talking to tiktokkers

TikTok/@kc.catalina

KC said that car dealership jobs are like a “revolving door” because of a very specific issue.

The TikTokker said that service advisors sell plans to customers at dealerships and that commission is part of their payment.

KC said service advisors make a lot of money when they start at dealerships, but that management will screw them out of money by reworking their payment plans after they realize how much money they’re making.

He told viewers that service advisors get tired of this and are always looking for new opportunities.

KC said, “Advisors are always a revolving door it seems like these days. Technicians have to buy tools, we kill our bodies, all the liability is on us, and we pretty much have to hold the service advisors hand anyway. But one of the problems these days is these advisors are getting brought in at ridiculous pay plans.”

man talking about car dealerships

TikTok/@kc.catalina

KC said that a service advisor he used to work with was making $15,000 a month until management caught on.

He explained, “These advisors come in and they start to get good, they start to sell really well, and they end up making like $15,000 a month.”

He added, “I know an advisor at my last dealership who was making $15,000 a month. Problem is, as soon as that happens, the service manager starts to see those numbers and he says, ‘Whoa, whoa, whoa, whoa, you’re making too much, we need to re-do this pay plan.’”

KC said service advisors then get knocked down to about $8,000-$9,000 a month.

He said, “Boom. They get ******, they walk out the door, and that is a continuous revolving circle. And it seems like every couple months a new advisor is walking in and another one’s leaving.”

man talking to tiktok viewers

TikTok/@kc.catalina

Here’s the video.

@kc.catalina

Replying to @slow.boii123 Can anyone else relate to this? #dealershiplife #automotive #mechanic

♬ original sound – KC Catalina

And this is what viewers had to say.

This person chimed in.

Screenshot 2025 09 07 at 7.16.32 PM A Mechanic Dished Some Dirt About How Service Advisors Operate At Car Dealerships

Another viewer spoke up.

Screenshot 2025 09 07 at 7.16.42 PM A Mechanic Dished Some Dirt About How Service Advisors Operate At Car Dealerships

And this TikTokker shared their thoughts.

Screenshot 2025 09 07 at 7.16.52 PM A Mechanic Dished Some Dirt About How Service Advisors Operate At Car Dealerships

Sounds like it’s a tough industry to work in!

If you liked that story, check out this one about a Costco customer who got their cart stolen… so she hatched a plan to get it back!