October 1, 2025 at 7:55 pm

Unhinged Customer Tries To Convince Police That She Purchased A Vintage Handbag Owned By An Employee

by Laura Ornella

woman holding a blue purse

Reddit/Pexels

Have you ever mistaken something for sale in a store? And have you tried to walk out with it?

Didn’t think so.

Read how one Redditor had this happen to her as she prepared to go on lunch break.

See the story below to find out exactly what went down.

Entitled customer goes nuts because we won’t sell her MY purse

So for the last dozen years or so, I have been carrying this gorgeous vintage designer bag I found online (I think I bought it in 2010).

I love it and I will carry it until it falls apart. I get a ton of compliments on it. And it also caused this one crazy story…

It all started in an Ivy League college town…

I spent 3 years working in an Ivy League college-town upscale clothing boutique that catered to wealthy college students and their parents and tourists.

We didn’t sell anything like this bag, but I suppose I can see where it would have fit in with the things we did sell.

One afternoon, I was getting ready to leave for my lunch break, and I had put this vintage bag on the counter while I was putting my coat on.

That’s when our main character rolls up.

An expensively dressed woman, who had just walked up to the counter, picked up my bag and asked my co-worker who was at the register how much it was.

I walked over and politely took it from her and said it was my personal bag and it wasn’t for sale.

Oh, but you’ll never believe what this customer does next.

She literally snatched it out of my hands and WENT OFF on both of us.

The bag was sitting on the counter, it had to be for sale.

It was obviously much too fancy and expensive a bag for a retail loser to own and oh, didn’t we just wish we were Ivy League students like her precious babies.

But what the woman didn’t know is the OP didn’t need to work there.

Which was actually funny because I didn’t work there because I needed the money, I worked there as a favor to the owner who was a friend of the family, basically as a fill-in for one of her full-time employees who had a chronic illness and called in sick a lot.

If the OP hadn’t worked there, someone else would’ve lost their job.

It allowed her to keep the other worker, rather than letting her go for someone more reliable.

This entitled woman probably really would have flipped if I had told her that my husband was a professor at our beloved Ivy League school, and I could easily afford that bag, thank you very much.

But this unhinged customer wasn’t letting go…

So yadda yadda yadda, this woman just kept screaming at us. She wanted that bag so badly!

She absolutely refused to believe it belonged to me.

Started screaming about wanting to see the manager or the owner, and didn’t believe my co-worker when she informed the woman that she WAS the store manager.

We finally told her if she didn’t give me back my bag and leave the store, we were going to call the police.

And THIS is where things get really wild.

She refused, so police were called.

Police get there, entitled woman gets even worse and doubles down on her particular form of insanity.

She tells them that it’s HER bag, and she’d brought it in with her and that WE were trying to steal it from HER.

That’s when the cops opened the bag…

The cop took the bag away from her and opened it up and dumped all the contents on the counter.

My cell phone, which of course I knew the passcode to and she didn’t.

Prescription medication bottles in my name. My checkbook. And everything else I carried on a daily basis.

This woman had it coming.

How she had failed to recognize just from the weight of the bag that it had stuff in it, I don’t know.

You could see the fear creeping into her face as the cop came up with one item after another that proved the bag was mine.

When he got to my wallet and pulled out what was clearly my license, the woman jerked away from the second cop who had a hand on her arm and pretty much ran out of the store.

The OP does regret not teaching the woman a lesson.

I kind of wish they had gone after her, but apparently they didn’t think the situation warranted it because they just asked us if we considered it worth pursuing her and pressing charges.

Sadly, in that moment, we didn’t want to be bothered; we just wanted it to be over so we could go on with our day. I wish now that we had; she needed to be taught a lesson (or be forced to get mental help).

But this is just one of the many stories this employee has from her time at the shop.

She wasn’t the only crazy entitled customer we ever got, but she was one of the most memorable.

What does Reddit think about this entitled customer’s behavior? Let’s read the comments below to see what the community is saying.

Redditors were up in arms about this handbag.

Screenshot 2025 09 03 at 10.04.23 AM Unhinged Customer Tries To Convince Police That She Purchased A Vintage Handbag Owned By An Employee

One marveled at the prideful customers who double down.

Screenshot 2025 09 03 at 10.04.31 AM Unhinged Customer Tries To Convince Police That She Purchased A Vintage Handbag Owned By An Employee

But the requests to see the bag kept on coming.

Screenshot 2025 09 03 at 10.04.45 AM Unhinged Customer Tries To Convince Police That She Purchased A Vintage Handbag Owned By An Employee

Finally, one commenter said they would’ve caught the woman themself.

Screenshot 2025 09 03 at 10.04.54 AM Unhinged Customer Tries To Convince Police That She Purchased A Vintage Handbag Owned By An Employee

This unhinged customer needs to check herself before she commits theft.

Thought that was satisfying? Check out what this employee did when their manager refused to pay for their time while they were traveling for business.