November 28, 2025 at 6:55 pm

A Customer Wasn’t Allowed To Close Her Late Husband’s Bank Account, So She Withdrew All The Money Except For One Cent

by Matthew Gilligan

woman getting money at a bank

Shutterstock/Reddit

This isn’t some good malicious compliance…

This is some GREAT malicious compliance!

It’s a story from Reddit and we think you’re gonna get a big kick out of it.

Check out what went down!

Won’t let me close a bank account? No problem.

“Not me, but my spouse’s grandmother “Frankie”

After my spouse’s grandfather “Bill” passed away suddenly of a heart attack, my spouse’s grandmother “Frankie” was understandably devastated, but went about closing his estate with a stiff upper lip.

Until she got to one bank account that was only in Bill’s name, not a joint account with both of them.

This was frustrating…

Despite having the death certificate, will, and other documentation required, the bank absolutely would not let Frankie close Bill’s account. But for whatever reason, they would allow her to withdraw money.

Being the type to not suffer fools, Frankie withdrew all but $0.01 from the account. The next day, she got a call from the bank’s branch manager explaining there were minimum balance requirements, and the bank account would be subject to a service fee if it didn’t have a certain amount of money in it at the end of each month.

“No problem,” Frankie tells the manager, “Just let me close the account.”

“We can’t let you close an account in someone else’s name,” the manager says.

Okay, whatever…

At this point, Frankie realizes that it doesn’t affect her if a bank account in someone else’s name goes negative because of service fees.

The manager won’t budge and neither will she, so the next month, the account goes negative after the bank assesses a $2 service fee.

That was 17 years ago. The bank still calls her from time to time to ask her to bring the account back into the black, but when she asks about closing the account and they tell her only Bill can close it, she promptly hangs up on them and goes back to playing bridge with her friends.”

Reddit users shared their thoughts.

This person weighed in.

Screenshot 2025 11 14 at 8.52.55 AM A Customer Wasnt Allowed To Close Her Late Husbands Bank Account, So She Withdrew All The Money Except For One Cent

Another individual shared a story.

Screenshot 2025 11 14 at 8.53.03 AM A Customer Wasnt Allowed To Close Her Late Husbands Bank Account, So She Withdrew All The Money Except For One Cent

This Reddit user spoke up.

Screenshot 2025 11 14 at 8.53.29 AM A Customer Wasnt Allowed To Close Her Late Husbands Bank Account, So She Withdrew All The Money Except For One Cent

And this individual shared their thoughts.

Screenshot 2025 11 14 at 8.54.20 AM A Customer Wasnt Allowed To Close Her Late Husbands Bank Account, So She Withdrew All The Money Except For One Cent

This is malicious compliance at its finest!

If you liked that post, check out this post about a rude customer who got exactly what they wanted in their pizza.