Well, I guess some workers out there just don’t care about customer service anymore…

And this story proves it!

A woman took to TikTok and talked about the frustrating experience she had shopping at a West Elm store.

The TikTokker started recording her experience in the West Elm store after she waited for 15 minutes and no employees helped her…

Even though she was the only customer in the store…

The woman said that other customers later walked in and they weren’t acknowledged by an employee, either.

The TikTokker showed viewers that she waited for more than 30 minutes before another customer, not a worker, started talking to her.

She told the other customer about how long she’d been waiting for help.

The two sat on a couch and the TikTokker told her new friend that she was going to buy the couch at another store because she didn’t want to give this West Elm store her business after such a frustrating experience.

After a whopping 40 minutes, an employee finally approached her and asked her if she needed any help.

The worker told her that he’d experienced the same thing at the store when he was a customer and that he realized the store needed to do better in the customer service department.

The TikTokker told the employee that she came to the store intending to buy a new couch, but now she didn’t want to because of how bad the service was.

This place sounds like a total train wreck!

Here’s the video.

@pulchritudin0uz

@West Elm @westelmmena I had higher expectations for y’all truly.. MOCKINGBIRD STATION 5307 East Mockingbird Lane Suite 100 Dallas, TX 75206 5109 #fyp #foryou #blacktiktok #westelm #cb2 #customerservice #dfw #dallastx #dallas

♬ original sound – Pulchritudinous

And this is what viewers had to say.

This person shared their thoughts.

Another TikTokker spoke up.

And this individual chimed in.

Folks, this is what BAD customer service looks like.

If you liked that post, check this one about a guy who got revenge on his condo by making his own Christmas light rules.