December 7, 2025 at 3:35 am

Employee Got A $100 Tip From A Kind Customer, But Her Manager Demanded All Tips Be Pooled And She Ended Up Only Getting $16

by Heide Lazaro

Money inside a tip jar

Unsplash/Reddit

Servers deserve to keep the tips personally given to them.

This employee spent hours helping a customer and was rewarded with a generous $100 tip.

But her manager claimed it had to be “pooled,” so she only got $16 at the end of her shift.

She felt this was unfair and illegal.

What do you think? Read the full story and share your thoughts.

My manager took my $100 tip and gave me $16 back

Customer left me a $100 tip after I helped them for like 2 hours straight.

I was having a good day for once.

My manager saw it and said tips get pooled.

I’m like, “Okay, fine. Whatever.”

This woman only got $16 at the end of her shift.

At the end of the shift, she handed me $16.

I asked where the rest went, and she said it was “pooled with everyone.”

But I was literally the only server working that section.

The other people working were in the kitchen and didn’t even interact with this customer.

She tried questioning her manager, but got dismissed.

I was pretty sure she just pocketed most of it.

I checked the tip pool sheet, and it doesn’t add up at all.

When I tried asking about it again, she got defensive.

She said I should be grateful I got anything.

She thinks this is illegal.

I’m so done with this place.

Is this even legal?

I busted myself for that tip and got basically nothing.

Let’s check out the comments of other people to this story.

This user shares their personal thoughts.

Screenshot 2025 12 05 at 10.11.05 PM Employee Got A $100 Tip From A Kind Customer, But Her Manager Demanded All Tips Be Pooled And She Ended Up Only Getting $16

This is illegal in the US, says this one.

Screenshot 2025 12 05 at 10.11.49 PM Employee Got A $100 Tip From A Kind Customer, But Her Manager Demanded All Tips Be Pooled And She Ended Up Only Getting $16

This person suggests going straight to the labor board.

Screenshot 2025 12 05 at 10.12.14 PM Employee Got A $100 Tip From A Kind Customer, But Her Manager Demanded All Tips Be Pooled And She Ended Up Only Getting $16

Here’s an inspiring story.

Screenshot 2025 12 05 at 10.12.52 PM Employee Got A $100 Tip From A Kind Customer, But Her Manager Demanded All Tips Be Pooled And She Ended Up Only Getting $16

Lol. This one has an idea.

Screenshot 2025 12 05 at 10.19.49 PM Employee Got A $100 Tip From A Kind Customer, But Her Manager Demanded All Tips Be Pooled And She Ended Up Only Getting $16

Some managers take “tip pooling” a little too literally.

If you liked that story, check out this post about a group of employees who got together and why working from home was a good financial decision.