April 25, 2026 at 5:20 am

Entitled Customers Call With Ridiculous Requests, But One Customer Service Rep Vents About How They Aren’t As Special As They Think They Are

by Matthew Gilligan

woman in an apron

Shutterstock/Reddit

If you have to work with the general public, you’re gonna get your fair share of folks who…well, kind of suck.

There’s simply no avoiding it!

In today’s story, a worker didn’t hold back about some of the things customers do that really drive them nuts.

Take a look at what they had to say.

Entitled customers.

“I cannot fathom how people think long term service means they get anything and everything they ask for.

“I’ve shopped here for 20 years, shouldn’t I get a cheaper bill?”

“I served in the military, I shouldn’t have to pay anything for this!”

This employee was really fed up!

Do people not have common decency anymore?

Whoever brought back the customer service purge discussion, I want to tell these people “Do you think you’re special?”

Thousands of people have had service with us for longer than you and they don’t ask for discounts.

If you can’t afford something, that’s not my problem, figure out your finances and come back to me and don’t make it my fault.

You get what you pay for.

Or people that say “$150 is ridiculous for a phone bill for 4 people!”

Like NO ITS NOT! THAT’S A CRAZY GOOD PRICE! AND I TOLD YOU WHY IN EXTREME DETAIL!

BUT YOU CAN’T WANT TOP OF THE LINE PHONES AND SERVICE WITHOUT PAYING FOR IT!”

Here’s what folks had to say on Reddit.

This reader had a lot to say.

Screenshot 2026 03 18 at 4.09.36 PM Entitled Customers Call With Ridiculous Requests, But One Customer Service Rep Vents About How They Arent As Special As They Think They Are

Another individual spoke up.

Screenshot 2026 03 18 at 4.09.50 PM Entitled Customers Call With Ridiculous Requests, But One Customer Service Rep Vents About How They Arent As Special As They Think They Are

This Reddit user shared their thoughts.

Screenshot 2026 03 18 at 4.10.09 PM Entitled Customers Call With Ridiculous Requests, But One Customer Service Rep Vents About How They Arent As Special As They Think They Are

And this individual weighed in.

Screenshot 2026 03 18 at 4.10.20 PM Entitled Customers Call With Ridiculous Requests, But One Customer Service Rep Vents About How They Arent As Special As They Think They Are

Customer service work isn’t for everyone…

Thought that was satisfying? Check out what this employee did when their manager refused to pay for their time while they were traveling for business.