He Showed Up Well After The Store Had Closed, But Somehow Refused To Accept It Wasn’t Open Anymore
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Closing time becomes strangely controversial when a customer believes arriving late creates an employee emergency.
What should workers do when someone drives through a closing gate and simply declares the business open?
Rather than accept tomorrow morning, this retail employee repeatedly warned them about another truck supposedly following behind.
Check out this absolute crazy interaction below.
“I don’t know what you’re going to do.”
Well. Here I am at my office job at what is considered a landscape supply store. We sell mulch in bulk by the cubic yard.
Our customers consist of both commercial landscaping companies and homeowners.
We are open every weekday from seven in the morning to four o’clock in the afternoon. Due to past issues with theft, we close and lock our gate right at closing.
If only they had locked the gates a few seconds earlier.
It was four o’clock yesterday and my coworker was locking the gate when a truck drove past him and right in.
I was closing up my office when the truck pulled up. The customer got out of the truck and came in to my office.
Me: “Hello! I’m sorry but we’re closed.”
Customer: “No, you’re not.”
Actually, they are closed.
Me: “Yes. We close at four.”
Customer: “I’m getting ten yards of dyed brown mulch.”
Me: “Unfortunately, I don’t want to get in trouble with my boss and stay open past closing. I’m sorry. You’ll have to come back tomorrow.”
Customer: “Well, I don’t know what you’re going to do. There’s another truck coming in after me.”
Does the word “closed” mean nothing to this guy?
Me: “We are closed. We do open again at seven and someone will definitely load you with some mulch then.”
Customer: “I don’t know what you’re going to do. I’m not the last truck coming in.”
Me: “Well, we’re closed. So you’ll have to come back tomorrow.”
Their coworker backed them up.
At this moment, my coworker had returned from locking the gate. He tried to tell the employee that we are actually closed.
The customer repeated himself about a second truck, but my coworker told him the gate was already locked and they both should return tomorrow.
The customer just stared at us for a few seconds before shouting, “WELL I DON’T KNOW WHAT YOU’RE GONNA DO,” and stormed out of the office.
That customer sounds crazy!
My coworker went to unlock the gate so the customer could leave.
The customer went speeding down to the gate and almost hit my coworker.
I told my boss about the incident and luckily, we have security footage.
And neither I nor my coworker saw a second truck come in.
I hope that customer didn’t come back in the morning. He sounds a little nuts.
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Let’s see how Reddit reacted to this story.
This person shares how they would’ve responded.
This person wouldn’t have unlocked the gate.
I hope this happened too.
If you enjoyed this story, check out this post about a delivery driver who tried warning his boss the truck needed new brakes and tires, only to find his truck sidelined during their busiest season.
Another person shares how they would’ve responded.
The customer ignored a closing gate, demanded ten yards of mulch after hours, and repeatedly insisted another truck was coming behind him.
The workers unlocked the gate only to let him leave, captured his reckless exit on camera, and never saw that promised second truck.
That’s enough entitlement for an entire convoy.
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