He spent 5 years fixing $15 Wi-Fi extenders and recycled routers—Then Refused to Troubleshoot Until They Bought Actual Hardware
If his parents aren’t appreciative of what he is doing, then he shouldn’t help them at all.
There’s a bigger issue here than the customer service rep can handle.
This family has gone far beyond arguing.
The customer isn’t always right.
I hope the security guard doesn’t get in trouble.
Sometimes minding your own business has to be court mandated.
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