Some customers misunderstand instructions that aren’t that hard to understand.
What a funny call.
Sometimes the smoothest move is simply stepping aside.
She was out of line.
It was an honest mistake.
This caller got a crash course in computer lingo.
Some people tend to overthink…
Even good intentions can get lost during an exam.
Not all employees work quickly.
One line you barely remember becomes the hill someone else never forgets.
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