Tag: Tales From Tech Support

December 18, 2025 at 11:35 am

IT Worker Tried To Solve A Client’s “Haunted” Keyboard, Then Learned It Was Buried Under Stacks Of Paperwork And Files That Were Holding The Keys Down

Skeleton sitting at a keyboard, pressing buttons

That’s the best story!

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December 18, 2025 at 1:55 am

Husband Helps His Wife With Her New Free Computer, But She Won’t Accept That The Battery Doesn’t Function And Loses All Her Work

Man with a shocked expression on his face

That light isn’t a decoration.

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December 17, 2025 at 11:15 pm

IT Friend Discovered Their Buddy’s Laptop Was Overheating Because It Was Suffocating Under Blankets, So They Cleaned It And Stopped The Meltdown

Woman using her laptop on the bed, under all the blankets

Bet she won’t do that again!

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December 17, 2025 at 8:55 pm

Call Center Worker Relieved To Quit Her Job, And Also Witness Her One-Year-Old Using Way More Common Sense Than Her Former Customers

Woman showing her baby a computer

Proud mom

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December 17, 2025 at 12:15 pm

IT Worker Investigated A User’s CD Burning Failures, And Discovered Adhesive Labels Were Destroying The Drive, Forcing Them To Replace Everything

Woman trying to figure out how to burn the CDs she just decorated

This is still a thing?

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December 17, 2025 at 5:45 am

Tech Call Center Worker Gets A Customer Who Wants Help To Listen To Someone Else’s Voicemails, And Resorted To Insults When The Worker Said No

Man talking to a customer in a call center

Some people have morals, sir.

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December 16, 2025 at 11:35 am

ISP Support Worker Tried To Troubleshoot A Customer’s Internet Issues, And Discovered The Modem Was Still In The Box Because She Thought “Wireless” Meant No Setup Required

Call center worker on the phone to a customer who blew his mind

Bless her heart!

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December 16, 2025 at 10:35 am

Employee Is Sent On Site With A Task That Should Be Easy To Complete, And It Ends Up Being The Easiest Overtime Ever

orange extension cord on wood boards

Knowing what things are called makes life so much easier.

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December 15, 2025 at 10:35 pm

Small Business Team Annoyed They Have To Document Who Signs Off On Processes For Their Corporate Partner, But Only Because They Do It All Themselves

A meeting in a boardroom

When two different worlds collide

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December 15, 2025 at 8:55 pm

IT Worker Followed Company Policy When A Former Employee Demanded Access To A Locked Laptop, So The Employee Tried Legal Threats But Ended Up Escorted Out By Security

Man answering a call at the tech support desk

Next time, she’ll do better.

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