Tag: Tales From Tech Support

December 26, 2025 at 5:49 pm

IT Girl Had Reports Of Unusual Printer Issues, So She Started Investigating, And Eventually Found A Hidden Away Setting That Was Causing The Problem

Printer

Printers are the nightmare of any help desk worker. 

Read More »

December 26, 2025 at 1:55 pm

System Administrator Explains One-Cent Excel Error Multiple Times, But HR Manager Escalates It Anyway And Gets Shut Down By The VP In A Very Short Meeting

System admin sitting in a meeting with HR lady and the VP

That was an expensive penny!

Read More »

December 26, 2025 at 10:35 am

Paralegal Discovers That The Internet Isn’t Working At The Office, So She Reads A Book While She Waits For It To Get Fixed

woman reading a book at her desk

Some work days don’t go the way you expected.

Read More »

December 26, 2025 at 7:35 am

He Found A Security Vulnerability In A Client’s Equipment, And Planned A Personal Road Trip That Went Along Their Locations So He Could Bill Them For Miles

Road Trip

This guy really knew his job.

Read More »

December 26, 2025 at 3:55 am

Tech Support Was Cleaning Out A Closet And An Executive Said To Get Rid Of It All, So He And His Coworkers Took $10,000+ Worth Of Merchandise Home

Free tablets

Corporate waste is off the charts. 

Read More »

December 25, 2025 at 9:47 pm

His Family Called Him Over To Fix The Dryer, Which He Found To Have A Child Safety Lock, So He Unlocked It, But Refused To Show Them How

Couple with tech issues

Most tech support is just user error. 

Read More »

December 25, 2025 at 7:46 pm

The Wireless Access Point His Parents Used To Connect Their Phones To Their Roku Stopped Working, So He Renamed Another One, Connected Flawlessly And Saved Hours Of Troubleshooting

Hands typing on computer

I love it when a plan comes together.

Read More »

December 25, 2025 at 12:15 pm

Employee Investigated A Mysterious 7:00 PM WiFi Outage At A Remote Training Site, And He Later Discovered The Problem Was Bright Stadium Lights

Bright spotlight turned on

Even the internet is afraid of the dark… or at least really bright lights.

Read More »

December 24, 2025 at 11:15 pm

The Most Difficult Part Of Tech Support Is Getting The End Users To Do What You Want, So He Tricked Them Into Rebooting The Router In A Very Creative Way

Power cable unplugged

Creative problem-solving at its finest. 

Read More »

December 24, 2025 at 5:49 pm

He’s A High-Powered Successful Lawyer, But He’s Powerless Against A New Laptop Update

frustrated it worker

Technology is just a tool, the teacher is the most important!

Read More »

Page 13 of 17