Tag: Tales From Tech Support

December 17, 2025 at 12:15 pm

IT Worker Investigated A User’s CD Burning Failures, And Discovered Adhesive Labels Were Destroying The Drive, Forcing Them To Replace Everything

Woman trying to figure out how to burn the CDs she just decorated

This is still a thing?

December 17, 2025 at 5:45 am

Tech Call Center Worker Gets A Customer Who Wants Help To Listen To Someone Else’s Voicemails, And Resorted To Insults When The Worker Said No

Man talking to a customer in a call center

Some people have morals, sir.

December 16, 2025 at 11:35 am

ISP Support Worker Tried To Troubleshoot A Customer’s Internet Issues, And Discovered The Modem Was Still In The Box Because She Thought “Wireless” Meant No Setup Required

Call center worker on the phone to a customer who blew his mind

Bless her heart!

December 16, 2025 at 10:35 am

Employee Is Sent On Site With A Task That Should Be Easy To Complete, And It Ends Up Being The Easiest Overtime Ever

orange extension cord on wood boards

Knowing what things are called makes life so much easier.

December 15, 2025 at 10:35 pm

Small Business Team Annoyed They Have To Document Who Signs Off On Processes For Their Corporate Partner, But Only Because They Do It All Themselves

A meeting in a boardroom

When two different worlds collide

December 15, 2025 at 8:55 pm

IT Worker Followed Company Policy When A Former Employee Demanded Access To A Locked Laptop, So The Employee Tried Legal Threats But Ended Up Escorted Out By Security

Man answering a call at the tech support desk

Next time, she’ll do better.

December 15, 2025 at 6:55 pm

System Admin Was Asked To Fix A Help Desk Ticket With Zero Information, So They Sent The Employee Back To Collect The Basics They Should Have Had From The Start

System admin typing in the database but missing information

It’s shocking no one warned them.

December 15, 2025 at 3:55 am

The Company Owner Pulled The Server’s Power Cords During Updates And Took Email Down For Everyone, So IT Admin Had To Restore An Entire Exchange Database

Server room up and running good, but someone is about to change that

At least it was the owner!

December 14, 2025 at 10:35 pm

Translator Turned IT Tech Investigated A Coworker’s “Broken” Keyboard, And One Look At The Enter Key Revealed A Banana Was Causing the All The Errors

Dirty keyboard that's covered with crumbs food or pencil shavings

At least it was easy!

December 14, 2025 at 8:55 pm

Help Desk Technician Asked User To Read The Error Message, But When The User Replaced Half The Text With “Blah, Blah, Blah,” The Tech Made Them Go Back And Read Every Word

Tech support worker taking notes as the client reads the error message

Way to take charge!

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