Tales From Tech Support Archives

March 15, 2026 at 6:15 pm

I.T. Factory Worker Dismisses Users’ Story That Standing Up Prevents Them From Logging In, But Then Testing Reveals Keys Were Switched On Keyboards

Two office workers looking at each other in their office chairs

Another case for working from home

March 14, 2026 at 10:15 pm

I.T. Call Center Worker Calms His Customer Through An Urgent Issue, Saving His Powerpoint File, Then Hears He Forgot To Plug His Laptop In

Sliding out of your DMs.

March 14, 2026 at 1:20 pm

Overworked System Admin Refused To Fix A Doctor’s Home Computer After Being On Call For Days, So The Medical Transcription Company Fired Him And Imploded Without Its Only IT Expert

Older doctor trying to figure out how to print

That could’ve gone differently.

March 14, 2026 at 7:24 am

Plant Manager Tried To Throw Him Under The Bus For Production Loss, But This Support Tech Threw The Receipts Right Back At Him

The pictures say it all.

March 13, 2026 at 1:20 pm

User Keeps Calling Support About Not Being Able To Save A File As PDF, But It Turned Out To Be A File Naming Mistake She Kept Committing

Frustrated employee working on his laptop

Some tech issues are user-generated.

March 13, 2026 at 5:20 am

Tech Support Helped Woman Reset Her Password, But She Called Back The Next Day Because She Forgot It Again

You can’t expect tech support to remember your passwords for you.

March 12, 2026 at 7:21 am

Tech Helpdesk Worker Receives A Call From A Frustrated Employee, And Just By Showing Her Some Empathy, He Ends Up Winning An Award

This is customer service at its finest.

March 12, 2026 at 5:20 am

College IT Technician Gets A Support Request, But The Sheer Magnitude Of What Is Being Asked Blows Him Away

The IT team should have refused.

March 10, 2026 at 10:15 pm

Woman Complained About Her Internet “Getting Deleted,” So This Tech Support Used An Easy-Fix That Made Her So Grateful

Older woman sitting on the couch with her laptop

Sometimes, the clueless customers are the most grateful ones.

March 9, 2026 at 11:23 am

IT Support Worker Shut Down A Client’s Email Servers After The Co-Owner Refused To Pay Overdue Charges, But All Services Were Restored Because The Other Owner Panicked And Paid The Entire Bill

Woman in suit trying to make business decisions that she doesn't understand

Well, now she knows.

TwistedSifter

The best of the internet, sifted, and sorted.

Tag: Tales From Tech Support

I.T. Factory Worker Dismisses Users’ Story That Standing Up Prevents Them From Logging In, But Then Testing Reveals Keys Were Switched On Keyboards

I.T. Call Center Worker Calms His Customer Through An Urgent Issue, Saving His Powerpoint File, Then Hears He Forgot To Plug His Laptop In

Overworked System Admin Refused To Fix A Doctor’s Home Computer After Being On Call For Days, So The Medical Transcription Company Fired Him And Imploded Without Its Only IT Expert

Plant Manager Tried To Throw Him Under The Bus For Production Loss, But This Support Tech Threw The Receipts Right Back At Him

User Keeps Calling Support About Not Being Able To Save A File As PDF, But It Turned Out To Be A File Naming Mistake She Kept Committing

Tech Support Helped Woman Reset Her Password, But She Called Back The Next Day Because She Forgot It Again

Tech Helpdesk Worker Receives A Call From A Frustrated Employee, And Just By Showing Her Some Empathy, He Ends Up Winning An Award

College IT Technician Gets A Support Request, But The Sheer Magnitude Of What Is Being Asked Blows Him Away

Woman Complained About Her Internet “Getting Deleted,” So This Tech Support Used An Easy-Fix That Made Her So Grateful

IT Support Worker Shut Down A Client’s Email Servers After The Co-Owner Refused To Pay Overdue Charges, But All Services Were Restored Because The Other Owner Panicked And Paid The Entire Bill

Latest

She Moved Out of Her Apartment Months Ago — Her Roommate Still Won’t Let Her Off the Lease

“All Over a Free Upgrade”: Denied Customer Responds By Trying To Convince Everyone His Room Was Hotter Than It Was

His Dream Home Office Came With One Unexpected Problem: The Neighbor

He Left His Step-Grandson Out of His Inheritance — His Family Is Divided Over Whether He Was Right to Do It

Client Flew Him Across The Country To Solve An Impossible Problem—The Solution Was To Flip A Single Breaker

Popular

I.T. Factory Worker Dismisses Users’ Story That Standing Up Prevents Them From Logging In, But Then Testing Reveals Keys Were Switched On Keyboards

She Held Off Buying Festival Passes While Waiting for Her Friend’s Confirmation—Until the Cheaper Tier Completely Sold Out

They Looked Down on Him and Left Him With the Workload, so He Showed Up to the Presentation With Freshly Baked Treats

A Neighbor Demanded a Property Survey Before a Fence Was Built. It Backfired Immediately.

She Watched Her Parents Treat Her Sibling’s Milestones Like Miracles While Dismissing Hers, Leading to a Birthday Outburst