The Ticket Was Open, then the Demands Turned Wild. Inside the High-Stakes Support Call Triggered by a Client Who Wanted the Impossible.
Talk about clueless!
Talk about clueless!
Either way, “no longer works” was a massive understatement.
That’s the sign of a good supervisor.
When the managers don’t want to deal with a problem and keep ignoring it, you have to make it their problem.
At least it was an easy solution.
Leading with an explanation could be helpful.
He should have kept his documentation to himself unless the company was willing to pay him for it.
His manager’s incompetence was the best thing that could happen to his career.
I hope he got paid for that half hour phone call.
Not knowing can be stressful.
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