Tales From Tech Support Archives

March 22, 2026 at 1:20 pm

Customer Complained About A Remote That Doesn’t Work When His Wife Is Home, And A Tech Support Employee Helped Him Figure Out The Real Issue

Who knew tech support could feel like cracking a case in a mystery novel?

March 22, 2026 at 7:21 am

Tech Support Opened A Ceiling Tile To Replace Some Wires, But An Employee Complained That He Was “Letting The Wi-Fi Escape”

Woman in an office calling someone on the phone

When the wi-fi is on the loose, call IT to reel it back in.

March 22, 2026 at 12:55 am

Tech-Illiterate Clients Couldn’t Install Simple Software, So They Paid Thousands To Fly A Tech Support Worker To Their Office For A Twenty Minute Job

Questioning the expert can cost you thousands.

March 21, 2026 at 10:15 pm

Employee Helped An Older Man Recover Photos From His Mobile Phone, And He Watched Him Break Down In Tears

Old man with beard feeling sad while looking at his phone

Never underestimate the power of one tiny toggle switch.

March 21, 2026 at 7:15 pm

Client Agency Complained That None Of The Computers Could Log Into The System, But A Tech Support Worker Soon Found Out They Unplugged The Server

Old computer on a desk in a dimly lit room

Patience with tech-illiterate people is crucial in tech support.

March 21, 2026 at 3:21 pm

Computer Programmer Gets An Earful From A Past Client From 20+ Years Ago Because His Program Just Stopped Working, So They Insist He Should Fix It For Free

How dare you create a program that doesn’t last for 100 years!

March 20, 2026 at 6:15 pm

Database Developer Agrees To Help His Dad With His Computer, But His Dad Freaks Out When He Installs Chrome

The real virus is his Dad’s stubbornness.

March 19, 2026 at 10:15 pm

IT Support Specialist Designed Network Layout Based On The Official Plans, But Production Used The New Docks Early And Forced A Last Minute Workaround That Became Permanent

Man working on installing a new network in warehouse

What a giant mess!

March 19, 2026 at 7:15 pm

IT Manager Was Warned Not To Touch The Company President’s $4,000 Per Month Phone Setup, But He Went Straight To The Boss And Suggested An 800 Number That Saved Thousands Each Month

IT guy explaining cost savings to the main boss

He deserved a big raise!

March 19, 2026 at 3:22 pm

Tech Support Employee Was Blamed For Sending Incorrect Automotive Part Numbers, But A Detroit Meeting Revealed The Customer Used The Letter O Instead Of Zero In Their Repair Codes

Car being manufactured inside an automaker plant

That was a waste of time.

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Tag: Tales From Tech Support

Customer Complained About A Remote That Doesn’t Work When His Wife Is Home, And A Tech Support Employee Helped Him Figure Out The Real Issue

Tech Support Opened A Ceiling Tile To Replace Some Wires, But An Employee Complained That He Was “Letting The Wi-Fi Escape”

Tech-Illiterate Clients Couldn’t Install Simple Software, So They Paid Thousands To Fly A Tech Support Worker To Their Office For A Twenty Minute Job

Employee Helped An Older Man Recover Photos From His Mobile Phone, And He Watched Him Break Down In Tears

Client Agency Complained That None Of The Computers Could Log Into The System, But A Tech Support Worker Soon Found Out They Unplugged The Server

Computer Programmer Gets An Earful From A Past Client From 20+ Years Ago Because His Program Just Stopped Working, So They Insist He Should Fix It For Free

Database Developer Agrees To Help His Dad With His Computer, But His Dad Freaks Out When He Installs Chrome

IT Support Specialist Designed Network Layout Based On The Official Plans, But Production Used The New Docks Early And Forced A Last Minute Workaround That Became Permanent

IT Manager Was Warned Not To Touch The Company President’s $4,000 Per Month Phone Setup, But He Went Straight To The Boss And Suggested An 800 Number That Saved Thousands Each Month

Tech Support Employee Was Blamed For Sending Incorrect Automotive Part Numbers, But A Detroit Meeting Revealed The Customer Used The Letter O Instead Of Zero In Their Repair Codes

Latest

She Refused to Sleep in Her Cousin’s Camper After Finding Out an Ex Would Be Staying There Too — Her Family Says She’s Being Dramatic

Tech Support Eventually Responds After A Caller Finds Unusual Ways To Get Through

He Stopped to Help a Loose Dog Wandering an Apartment Complex — Its Owners Said It Was a Service Dog and Accused Him of Interfering

He’d Been Covering Meals for His Girlfriend and Her Sisters for a While — He Finally Said He Couldn’t Afford It Anymore

Tech Support Employee Eventually Assists A Persistent Caller Who Initially Refused Help

Popular

Customer Complained About A Remote That Doesn’t Work When His Wife Is Home, And A Tech Support Employee Helped Him Figure Out The Real Issue

Manager Refuses to Pay Approved Overtime, so Employee Stops Working Extra Hours and Lets Clients Complain

An HR Manager Told an Employee to Quit If She Was Unhappy. Years Later, Their Roles Reversed

Woman Volunteers to Promote Church Event on Social Media, Then Learns She Must Pay Full Price to Attend

He Works 12-Hour Construction Shifts Six Days a Week to Pay His Own Way Through College — His New Stepmother Says He’s Not Doing Enough