Tales From Tech Support Archives

March 28, 2026 at 3:20 pm

I.T. Worker Troubleshoots Customer’s Problem To No Avail, But Then He Opens The Chassis And Gets A Surprise

Male call center worker listening intently

A tale for the water cooler.

March 28, 2026 at 11:23 am

Man Received A Call From An Upset Customer Who Kept Getting Logged Out Of Her Account, So He Investigated And Laughed When He Figured Out The Problem

It wasn’t a site error, but a user error.

March 27, 2026 at 8:15 pm

IT Worker Gets Ridiculous Internal Request From Colleague On A Business Trip, So He Responds Sarcastically And Closes The Support Ticket

Man in office, typing on a laptop and smiling

Closing tickets must feel nice.

March 27, 2026 at 12:55 am

Helpdesk Employee Deals With IT Issues From 150 Unappreciative Employees, But A New Hire Gave Him A Compliment That Made His Day

Two male employees talking and smiling at each other

A simple “thank you” can make IT feel like superheroes.

March 26, 2026 at 7:15 pm

Man Was Working From Home, But His Partner Came Home Early And Whispered In His Ear, Completely Startling Him

Man working from home wearing a headphone

Nothing like a surprise greeting to turn a serious IT call into a comedy show.

March 26, 2026 at 3:21 pm

Man Replaced The Screen Of His Friend’s Laptop, But While He Was At The Office, He Tried To Help Two Older Employees Learn How To Use Excel

Employee working on a spreadsheet with numbers and colorful columns

Sometimes, being great at what you do can quickly lead to employee termination.

March 26, 2026 at 11:24 am

ISP Employee Tried Fixing A Client’s Internet Issues Over The Phone, But He Eventually Discovered That The Problem Wasn’t Fixable At The Moment

Tech support can’t fix a wi-fi problem at home if you’re calling from another continent.

March 25, 2026 at 8:15 pm

Employee Was Called In About A Monitor Not Working, But Nobody Would Tell Him How The PC, Keyboard, And Printer Got Damaged

Thermal printer printing on a blank paper

When nobody knows anything, the cameras usually remember everything.

March 24, 2026 at 11:49 am

A Worker Figured Out Something On Their First Day At A Job, And It Got A Secretary Fired

This worker definitely didn’t see that coming!

March 22, 2026 at 6:15 pm

Employee Spent Hours Troubleshooting A Broken Fax Line For A Customer, But He Discovered The Problem Was Simply A Small Machine Setting

Some customers don’t have “Thanks” and “I’m sorry” in their vocabulary.

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Tag: Tales From Tech Support

I.T. Worker Troubleshoots Customer’s Problem To No Avail, But Then He Opens The Chassis And Gets A Surprise

IT Worker Gets Ridiculous Internal Request From Colleague On A Business Trip, So He Responds Sarcastically And Closes The Support Ticket

Helpdesk Employee Deals With IT Issues From 150 Unappreciative Employees, But A New Hire Gave Him A Compliment That Made His Day

Man Was Working From Home, But His Partner Came Home Early And Whispered In His Ear, Completely Startling Him

Man Replaced The Screen Of His Friend’s Laptop, But While He Was At The Office, He Tried To Help Two Older Employees Learn How To Use Excel

ISP Employee Tried Fixing A Client’s Internet Issues Over The Phone, But He Eventually Discovered That The Problem Wasn’t Fixable At The Moment

Employee Was Called In About A Monitor Not Working, But Nobody Would Tell Him How The PC, Keyboard, And Printer Got Damaged

A Worker Figured Out Something On Their First Day At A Job, And It Got A Secretary Fired

Employee Spent Hours Troubleshooting A Broken Fax Line For A Customer, But He Discovered The Problem Was Simply A Small Machine Setting

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I.T. Worker Troubleshoots Customer’s Problem To No Avail, But Then He Opens The Chassis And Gets A Surprise

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