January 18, 2025 at 11:21 pm

Worker Abides By Boss’ 30-Second Rule For Customer Service By Getting Food Out In Record Time

by Laura Ornella

Source: Reddit/AITA/RDNE Stock project/Pexels

Sometimes, following the rules to a T can provide for some hilarious moments.

Read how one Redditor shocks the customer and the boss just by how quickly he gets an order out.

It’s entertaining for sure.

Got it into his car just fine

I started working at a local hamburger chain that’s popular in my area for having extremely fast service and no interior seating.

The drive-through is split to take and receive orders on both sides of the restaurant, with the “b” side of the building being less popular.

This is due to the passenger window being adjacent to the window where you pass off your cash and receive your foodstuffs.

When being trained, the manager shadowed me and gave instructions at the “b” side while the “a” side was staffed by a couple of longtime employees.

My first customer rolls up right after the manager explains the service time.

This is where it gets interesting…

If you don’t know, most fast food joints have a clock near the register.

After your car rolls up to the window, the clock starts.

For each car, the time is recorded, and an average is calculated to show how fast or slow your line is moving.

So, the manager says that my time limit is 30 seconds.

He says to get the food from the prep station, put in two napkins, and get it into the customer’s car.

And that’s when this worker takes action.

So the guy orders just a BLT, and the kitchen has it ready before he makes it to the window from the speaker.

Even better, he had exact change!

So I grabbed his money with one hand and underhand tossed the bag into his car (it landed nicely) with the other hand simultaneously.

I very quickly said, “Haveanicedaythankyoucomeagain,” and slammed the window shut.

The customer did not see that coming.

He looked back at me with a startled expression for a second, and I gave him a thumbs up and a huge (maniacal) smile, and then he drove off.

Honestly, it all happened so fast that he had barely come to a stop.

And this worker definitely had time to spare!

I turned to my manager and pointed at the clock which was flashing “0:06” and asked him if that was fast enough…

He said maybe not that fast.

What does Reddit think?

Fastest drive-thru worker in the Wild West or maniacal cashier who needs to get a grip?

Let’s read the comments below to see what everyone has to say.

One Redditor questioned if a record was broken.

Source: Reddit/MaliciousCompliance

And finally, a fellow service worker could relate.

Source: Reddit/MaliciousCompliance

This worker’s trick is hilarious if they don’t spill the food.

I’m sure that drive-thru person was pretty startled!

If you liked this post, check out this story about an employee who got revenge on a co-worker who kept grading their work suspiciously low.