Shopping on your phone and placing orders in advance can be really convenient.

This woman decided to use the grocery pickup service for the first time to limit the things she needed to buy.

On the pickup schedule, she went to the parking lot and waited for her groceries to be delivered to her.

She waited for almost half an hour, but eventually learned that her order was not processed.

She complained to the manager, and a quick action was taken.

Check out the story below for all the details.

AITAH I think I got a grocery store employee fired

A few days ago, I was using the mobile order and parking lot pickup option for my groceries.

I legit never use that.

But I’m getting stricter with my diet.

So, I didn’t want to walk around the store and end up purchasing junk I didn’t need.

This woman was waiting 25 minutes for her groceries.

Anyways, I arrived for my scheduled pickup window and checked in.

On the app, you select the parking spot number that you’re in as well as your vehicle’s description.

I was sitting there for 25 minutes and wondering what’s going on, so I checked the app.

It says, “Thanks for picking up your order. See you next time!”

I was confused as I hadn’t gotten any groceries dropped off to me.

She decided to approach an employee who was loading some groceries into another car.

A few seconds later, I saw one of the staff that does the drop-offs.

So, I got out of my car to approach the young woman.

She was putting groceries into another person’s car.

So, I asked if that order might possibly be mine.

The employee confirmed it wasn’t her groceries that she was loading into the other person’s vehicle.

She then asked my name.

I gave her my name and she confirmed that no, it wasn’t.

It also struck me a bit odd that she didn’t even ask the other person.

Whose car she was actively loading groceries into if it was even their order to begin with.

The employee casually told her that she could just do the shopping herself.

I told her my gripe and she said:

“Yeah, sometimes, orders get mixed up.”

And that I can just go inside and shop myself.

Like, what the heck?

She went inside to complain to a manager.

The entire point of me placing my order and paying 6 hours in advance was specifically to save time.

And not do the shopping myself.

Not to mention how incredibly easy it is to drop off the correct groceries to the correct customer.

So, I went inside and the manager came to talk to me.

The manager apologized and gave her $20 gift card.

While we were talking, the same young girl walked right between us with a grocery cart.

She said she’ll redo my order after she finishes this next one and walked off.

The manager looked appalled and I was dumbfounded too.

Anyways, the guy gave me his apologies and a $20 gift card for the ordeal.

She learned that the employee she talked to got fired.

Then, yesterday, I got a call from their customer service and they expressed more apologies.

They gave me an additional credit and then told me they had fired the girl.

I kinda feel bad. I didn’t ask for that to be done nor did I really need to know. Lol.

But at the same time, she was incredibly rude and was skipping over very basic elements of her job.

AITA?

Let’s check out the comments of other people on this story.

This user shares their personal thoughts.

Here’s a similar opinion from this one.

This person makes a valid point.

Finally, short and simple.

Sometimes, doing the right thing comes with unexpected consequences.

If you liked this post, check out this story about an employee who got revenge on a co-worker who kept grading their work suspiciously low.