Drive Thru Employee Was Having A Hearing Problem, So A Customer Pulled Up And Asked Him Why He Wasn’t Responding
by Chelsea Mize

Reddit/Unsplash
If you’ve been through a fast food drive thru, you’ve probably experienced some sort of miscommunication. “I wanted McNuggets, not a Mcflurry!”
In this story, a frustrated customer keeps the motor running… but he’s a motor mouth at the same time.
Let’s see what the order of the day is.
Hello… I can’t hear you
So this happened back in 2005, when I was working at a fast food place.
I’m on drive-thru, when a customer pulls up in a lifted diesel pick up, with what is clearly a very loud aftermarket exhaust system.
I can hear the truck from inside the building. I pushed the talk button on the headset and ask that they turn their engine off…
Reasonable request. Will the customer comply?
No response, engine is still running. If they’re talking, I’m not hearing it over the exhaust.
Eventually after a couple mins he pulls up, shuts off his engine and the following conversation occurs.
I’ll be me, he’ll be DT (diesel truck).
DT, do you copy?
DT: What the heck is your problem?!?
Me: I’m sorry?
DT: You just going to freaking ignore me all day or you going to do your job?!? I’ve been sitting at that speaker for like a 10 mins!
Uh, what?
Me: Sir, when you pulled up, you immediately shut off your engine. Why did you do that?
DT: So I can hear how much I owe…
At this point, mid-sentence he stops, and is clearly mid-thought, and it all finally clicks.
Click! Will OP and DT be able to reconcile?
DT: … The engine was running at the box wasn’t it? … I probably couldn’t hear you…. Well… Screw me, right? Anyway, can I get a large black coffee and a blueberry muffin with butter, please?
Me: Absolutely!
He hands me (if I remember correctly) $8.00.
Wow, big tipper.
DT: Here, keep the change. Trust me, I won’t make that mistake again.
Me: Thank you so much! No worries though, it happens all the time, so you’re in good company. Have a wonderful day.
The guy ended up becoming a regular, and as it turns out he’s actually a wicked nice guy.
From wicked to wicked nice.
How do the comments feel about this drive thru u-turn?
One person says, tell me about it… but after you’ve killed the engine.

Someone else says, well done all around.

Someone else says, indicator light, on.

This user says, shut it down.

Another poster says, wicked nice? More like wicked dumb.

Would you like fries with that?
If you liked that post, check this one about a guy who got revenge on his condo by making his own Christmas light rules.
Categories: STORIES
Tags: · drive thrus, employment, fast food, food, jobs, photo, picture, reddit, tales from retail, tfr, top, work, working
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