October 20, 2025 at 8:21 am

Kind Lady At Fabric Store Helped Older Lady, And When The Older Lady Realized She Didn’t Work There, She Was So Grateful For The Help

by Sarrah Murtaza

Women smiling at each other in a store

Pexels/Reddit

Isn’t it adorable when sweet people are happy to help other people?

Imagine shopping in a store when another customer asks for your help.

Would you be willing to help, or would you simply tell them you don’t work there and walk away?

In a lot of cases, customers choose the second option, but this story is different because the kind customer chooses the first option.

Check out the full story.

How about a wholesome one?

Yesterday I was shopping a fabric store (that’s going out of business) & a woman asked for information on 2 sewing machines.

I have the store’s app, and if it’s in a good mood it can scan the bar code & show the product page, so I did that to both boxes.

Read her some of the information, answered as many questions as I could, etc.

That’s ADORABLE!

She then asked if the store was now only taking cash.

And I told her “I don’t know, I don’t work here”, which sent her into a chorus of apologies & thank yous.

I offered to carry one to the register and she could pick it up there (the line was horrendous! easily 50 people) ((and the woman was maybe 70yo?)) but she said no.

LOVELY! That sounds like a sweet encounter!

Why can’t more people be kind in their day to day life?

Let’s find out what folks on Reddit think about this one.

This user finds this story adorable!

Screenshot 2025 09 20 000716 Kind Lady At Fabric Store Helped Older Lady, And When The Older Lady Realized She Didnt Work There, She Was So Grateful For The Help

This user has a friendly aura!

Screenshot 2025 09 20 000741 Kind Lady At Fabric Store Helped Older Lady, And When The Older Lady Realized She Didnt Work There, She Was So Grateful For The Help

This user knows which store she was at.

Screenshot 2025 09 20 000754 Kind Lady At Fabric Store Helped Older Lady, And When The Older Lady Realized She Didnt Work There, She Was So Grateful For The Help

This wasn’t the type of story this person was hoping to read.

Screenshot 2025 09 20 000805 Kind Lady At Fabric Store Helped Older Lady, And When The Older Lady Realized She Didnt Work There, She Was So Grateful For The Help

This user wants their mom to know about this store!

Screenshot 2025 09 20 000821 Kind Lady At Fabric Store Helped Older Lady, And When The Older Lady Realized She Didnt Work There, She Was So Grateful For The Help

Someone’s being really helpful here!

If you liked that post, check out this story about a customer who insists that their credit card works, and finds out that isn’t the case.

Sarrah Murtaza | Contributing Writer, Life & Drama

Sarrah Murtaza is a contributing writer for TwistedSifter specializing in human interest stories, internet culture, and interpersonal drama. With nearly six years of experience in digital publishing, she excels at identifying compelling, community-driven conversations and elevating them into highly engaging narratives.

Sarrah brings a unique, narrative-focused approach to her journalism. Drawing on her professional background as a screenwriter and director, she has a sharp editorial eye for human conflict and motivation. This allows her to transform everyday online dilemmas and relationship dynamics into well-structured, empathetic stories that resonate deeply with readers.

As a dedicated remote professional, Sarrah uses her location independence to travel the world, bringing a diverse and exploratory perspective to her writing. When she isn't crafting stories, she can usually be found exploring a new city or working on her latest creative project.

Connect with Sarrah on Instagram and read her extended essays on Medium.