In the world of tech support, the biggest glitches are usually found between the keyboard and the chair.

So when a helpdesk worker informed a caller that his account was disabled, the man thought he meant a physical disability, not a digital one.

You’ll want to keep reading for this one.

You know sometimes words have two meanings

This one could have come straight from the I.T. crowd, but it really happened.

Helpdesk: Hi, how can we help?

User: I’ve got a problem with my computer.

Helpdesk: Are you getting any error messages?

User: Yes, it says ‘User is disabled.’

It soon became clear the user had no idea what this message actually meant.

Helpdesk: Ah, your account will be locked. No problem, I’ll have it fixed in just a few seconds.

User: OK, but I’m not.

Helpdesk: Sorry, you’re not what?

User: Disabled.

Helpdesk: OK, let me explain…………………..

Just another day for tech support.

What did Reddit make of this?

When it comes to tech issues, there’s nothing worse than vagueness.

This commenter’s wife had a similar misunderstanding.

This commenter thought the story was heading in a different direction.

The account got unlocked, and the caller got a crash course in computer lingo.

If you liked that post, check out this post about a woman who tracked down a contractor who tried to vanish without a trace.