help desk Archives

September 18, 2026 at 3:25 pm

He Refused to Accept That University Tuition Didn’t Include a $2,000 Professional CAD Suite for His Personal PC—So He Took His Rage to the Dean, Only to Face an Official Academic Conduct Hearing

Why do people think that it is acceptable to be rude to the help desk?

September 12, 2026 at 7:35 pm

Entry-Level IT Worker Suggested a System Was Unplugged During a Major Outage—His Manager Told Him to Shut Up, but He Was Right

This type of story is not just believable; it is downright common.

July 18, 2026 at 3:48 am

A User Kept Calling Tech Support With the Same Problem, So the Technician Found an Unusual Solution

It is easy to get a reputation as a troublesome caller.

April 14, 2026 at 1:20 pm

Help Desk Technician Was Called In When A Law Partner Claimed Her Printer Was Printing On Its Own At Night And Suspected Someone Was Sabotaging Her, But It Turned Out To Be An Old Scheduled Print Job That Reactivated After A System Update

IT tech support worker fixing a printer in a law office

She sure seemed disappointed.

April 5, 2026 at 2:35 pm

Help Desk Employee Reviewed An IT Project Manager’s Ticket About A Meeting That Wouldn’t Stop Repeating, But While The Manager Blamed Outlook, He Discovered The Calendar Had No End Date Set

Help desk employee trying to check settings in an app

This is not shocking.

March 18, 2026 at 3:22 am

IT Admin Received A Call From A Frustrated Operator, So He Held Back His Laughter When He Heard That She Was Struggling With A Level In Candy Crush

Person playing Candy Crush on mobile phone

Leveling up on Candy Crush can sometimes be complicated. Lol.

March 16, 2026 at 9:22 am

IT Support Employee Took Initiative While Boss Was On Vacation, So After Being Told To Only Follow Direct Orders, He Spent An Entire Workday Researching One Task

man working at laptop with headphones on

The boss wanted obedience, so that’s exactly what he got.

March 4, 2026 at 1:48 pm

Tech Support Tried To Fix A Disabled Computer Account, But The Confused User Thought They Meant A Physical Disability

This caller got a crash course in computer lingo.

January 2, 2026 at 7:46 pm

Employee Called The Help Desk To Locate A File, But When The Tech Told Her How To Find It, She Got Upset And Hung Up

IT guys are expected to just work magic.

January 1, 2026 at 3:55 am

Technical Help Desk Employee Knows That Customer Often Lie About What Happened, But The Customer This Guy Encountered Just Didn’t Care

Why are so many users like this?

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Tag: help desk

He Refused to Accept That University Tuition Didn’t Include a $2,000 Professional CAD Suite for His Personal PC—So He Took His Rage to the Dean, Only to Face an Official Academic Conduct Hearing

Entry-Level IT Worker Suggested a System Was Unplugged During a Major Outage—His Manager Told Him to Shut Up, but He Was Right

A User Kept Calling Tech Support With the Same Problem, So the Technician Found an Unusual Solution

Help Desk Technician Was Called In When A Law Partner Claimed Her Printer Was Printing On Its Own At Night And Suspected Someone Was Sabotaging Her, But It Turned Out To Be An Old Scheduled Print Job That Reactivated After A System Update

Help Desk Employee Reviewed An IT Project Manager’s Ticket About A Meeting That Wouldn’t Stop Repeating, But While The Manager Blamed Outlook, He Discovered The Calendar Had No End Date Set

IT Admin Received A Call From A Frustrated Operator, So He Held Back His Laughter When He Heard That She Was Struggling With A Level In Candy Crush

IT Support Employee Took Initiative While Boss Was On Vacation, So After Being Told To Only Follow Direct Orders, He Spent An Entire Workday Researching One Task

Tech Support Tried To Fix A Disabled Computer Account, But The Confused User Thought They Meant A Physical Disability

Employee Called The Help Desk To Locate A File, But When The Tech Told Her How To Find It, She Got Upset And Hung Up

Technical Help Desk Employee Knows That Customer Often Lie About What Happened, But The Customer This Guy Encountered Just Didn’t Care

Latest

Couple Recently Moved Into An Apartment, But Their Landlord Is Now Warning They May Have To Move Out On Short Notice

Worker’s Job Suffered During An Unimaginable Family Tragedy, But Management Ultimately Let Him Go

She Asked Her Friend to Stop Bragging About Her Salary at Dinner — Her Friend Accused Her of Being Jealous Instead

He Likes Nighttime Walks — But His Neighbor Was Frightened When He Walked Up to Her House in the Dark

His New Boss Fired Him for No Good Reason — Years Later, That Boss’s Company Failed, and He Made Sure He Never Got Hired Again

Popular

One Tenant Filled Her House With Murals, But When The Landlord Ended Her Stay, She Chose To Repaint Before Walking Away

He Refused to Accept That University Tuition Didn’t Include a $2,000 Professional CAD Suite for His Personal PC—So He Took His Rage to the Dean, Only to Face an Official Academic Conduct Hearing

She Put Time And Creativity Into Reviving An Old Family Armoire, Yet Once It Became Stunning, Relatives Started Demanding She Return It

She Demanded a Full Breakdown of Why Her Drive-Thru Order Came to Exactly $19.73—Then Stared in Silence When the Worker Neutralized Her Outrage with a Single Word

She Left Her Shopping Cart Unattended For Almost An Hour, Then Got Upset When The Employee Assumed It Was Abandoned And Restocked Everything