help desk Archives

July 18, 2026 at 3:48 am

A User Kept Calling Tech Support With the Same Problem, So the Technician Found an Unusual Solution

It is easy to get a reputation as a troublesome caller.

April 14, 2026 at 1:20 pm

Help Desk Technician Was Called In When A Law Partner Claimed Her Printer Was Printing On Its Own At Night And Suspected Someone Was Sabotaging Her, But It Turned Out To Be An Old Scheduled Print Job That Reactivated After A System Update

IT tech support worker fixing a printer in a law office

She sure seemed disappointed.

April 5, 2026 at 2:35 pm

Help Desk Employee Reviewed An IT Project Manager’s Ticket About A Meeting That Wouldn’t Stop Repeating, But While The Manager Blamed Outlook, He Discovered The Calendar Had No End Date Set

Help desk employee trying to check settings in an app

This is not shocking.

March 18, 2026 at 3:22 am

IT Admin Received A Call From A Frustrated Operator, So He Held Back His Laughter When He Heard That She Was Struggling With A Level In Candy Crush

Person playing Candy Crush on mobile phone

Leveling up on Candy Crush can sometimes be complicated. Lol.

March 16, 2026 at 9:22 am

IT Support Employee Took Initiative While Boss Was On Vacation, So After Being Told To Only Follow Direct Orders, He Spent An Entire Workday Researching One Task

man working at laptop with headphones on

The boss wanted obedience, so that’s exactly what he got.

March 4, 2026 at 1:48 pm

Tech Support Tried To Fix A Disabled Computer Account, But The Confused User Thought They Meant A Physical Disability

This caller got a crash course in computer lingo.

January 2, 2026 at 7:46 pm

Employee Called The Help Desk To Locate A File, But When The Tech Told Her How To Find It, She Got Upset And Hung Up

IT guys are expected to just work magic.

January 1, 2026 at 3:55 am

Technical Help Desk Employee Knows That Customer Often Lie About What Happened, But The Customer This Guy Encountered Just Didn’t Care

Why are so many users like this?

December 27, 2025 at 12:15 pm

IT Employees Know The Best Troubleshooting Step Is To Turn A Computer Off And On Again, But This IT Team Took It To Another Level And Rebooted The Entire Building

Have you tried turning it off and on?

December 15, 2025 at 6:55 pm

System Admin Was Asked To Fix A Help Desk Ticket With Zero Information, So They Sent The Employee Back To Collect The Basics They Should Have Had From The Start

System admin typing in the database but missing information

It’s shocking no one warned them.

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Tag: help desk

A User Kept Calling Tech Support With the Same Problem, So the Technician Found an Unusual Solution

Help Desk Technician Was Called In When A Law Partner Claimed Her Printer Was Printing On Its Own At Night And Suspected Someone Was Sabotaging Her, But It Turned Out To Be An Old Scheduled Print Job That Reactivated After A System Update

Help Desk Employee Reviewed An IT Project Manager’s Ticket About A Meeting That Wouldn’t Stop Repeating, But While The Manager Blamed Outlook, He Discovered The Calendar Had No End Date Set

IT Admin Received A Call From A Frustrated Operator, So He Held Back His Laughter When He Heard That She Was Struggling With A Level In Candy Crush

IT Support Employee Took Initiative While Boss Was On Vacation, So After Being Told To Only Follow Direct Orders, He Spent An Entire Workday Researching One Task

Tech Support Tried To Fix A Disabled Computer Account, But The Confused User Thought They Meant A Physical Disability

Employee Called The Help Desk To Locate A File, But When The Tech Told Her How To Find It, She Got Upset And Hung Up

Technical Help Desk Employee Knows That Customer Often Lie About What Happened, But The Customer This Guy Encountered Just Didn’t Care

IT Employees Know The Best Troubleshooting Step Is To Turn A Computer Off And On Again, But This IT Team Took It To Another Level And Rebooted The Entire Building

System Admin Was Asked To Fix A Help Desk Ticket With Zero Information, So They Sent The Employee Back To Collect The Basics They Should Have Had From The Start

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