January 26, 2026 at 6:55 pm
Call Center Manager Answered A Call From An Angry Customer About Overdraft Fees, But Rather Than Pushing Back, She Responded With Kindness And He Changed His Entire Attitude
She handled this well!
She handled this well!
She sure fixed that situation!
The customer probably appreciated it.
What a kind gesture!
A well-placed compliment can carry much further than we think!
Maybe blending in isn’t always a bad thing!
That could’ve ended way differently!
What a great employee!
This worker needs to chill.
Excellent customer service doesn’t always require an employee badge.
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