Tag: tales from call centers

February 21, 2026 at 9:47 pm

Customer Service Employee Deals With Angry Clients Complaining About Charges They Ignored For Years, And Are Now Demanding Refunds

Angry woman speaking on the phone

A little personal accountability can prevent a lot of financial problems later on.

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February 21, 2026 at 6:55 pm

Customer Reported Missing Food, So This Employee Followed Up And Investigated The Incident

Delivery driver wearing red and carrying food

Some people hate their job so much, they will do anything to send a clear message.

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February 19, 2026 at 10:55 pm

Man Who Worked At A Call Center Assisted A Woman Who Wanted To Adopt A Dog, But He Couldn’t Find Her Details In The System

Dogs in a shelter

Always double-check the sender before barking at the wrong call centre.

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February 16, 2026 at 6:55 pm

Call Center Employee Tried To Reconnect Dropped Call For A Customer, But He Kept Repeatedly Asking “How Are You Gonna Figure That Out?” Without Saying Who He Spoke With, So She Politely Ended The Call

Woman working at a call center, dealing with an annoying man

Fred needs to calm down.

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February 15, 2026 at 11:49 am

Employee Revealed The Monthly Premium Of A 2025 Cadillac Escalade And Watched A Customer Realize Leasing A $150,000 Car Came With Reality Checks

A brand new Cadillac Escalade in the showroom

Turns out you can’t budget-shop your way out of a six-figure SUV.

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February 15, 2026 at 5:47 am

Employee Received A Call From A Customer Complaining That Their Glass Conservatory Was Cold During A Cold Winter Night, So He Hung Up Quickly

A glass conservatory

Some problems don’t need fixing, just a change of seasons.

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