Tales From Tech Support Archives

March 14, 2026 at 7:24 am

Plant Manager Tried To Throw Him Under The Bus For Production Loss, But This Support Tech Threw The Receipts Right Back At Him

The pictures say it all.

March 13, 2026 at 1:20 pm

User Keeps Calling Support About Not Being Able To Save A File As PDF, But It Turned Out To Be A File Naming Mistake She Kept Committing

Frustrated employee working on his laptop

Some tech issues are user-generated.

March 13, 2026 at 5:20 am

Tech Support Helped Woman Reset Her Password, But She Called Back The Next Day Because She Forgot It Again

You can’t expect tech support to remember your passwords for you.

March 12, 2026 at 7:21 am

Tech Helpdesk Worker Receives A Call From A Frustrated Employee, And Just By Showing Her Some Empathy, He Ends Up Winning An Award

This is customer service at its finest.

March 12, 2026 at 5:20 am

College IT Technician Gets A Support Request, But The Sheer Magnitude Of What Is Being Asked Blows Him Away

The IT team should have refused.

March 10, 2026 at 10:15 pm

Woman Complained About Her Internet “Getting Deleted,” So This Tech Support Used An Easy-Fix That Made Her So Grateful

Older woman sitting on the couch with her laptop

Sometimes, the clueless customers are the most grateful ones.

March 9, 2026 at 11:23 am

IT Support Worker Shut Down A Client’s Email Servers After The Co-Owner Refused To Pay Overdue Charges, But All Services Were Restored Because The Other Owner Panicked And Paid The Entire Bill

Woman in suit trying to make business decisions that she doesn't understand

Well, now she knows.

March 9, 2026 at 5:20 am

IT Support Technician Told High School Intern To Restart His Computer, But The Intern Thought The Monitor Was The Computer So He Had To Walk Down Himself And Fix It

High school kid sitting at his desk, using an iPad

We should be okay.

March 9, 2026 at 12:55 am

A User Called In Reporting That The Server Was Down And She Couldn’t Make Phone Calls, But After A Lot Of Frustration, He Figured Out That She Just Wasn’t Dialing Right

Tech support isn’t magic, you have to explain the problem you’re having.

March 8, 2026 at 11:49 pm

Employee Tried To Help A Coworker Who Complained About “Infinite Spaces” On Her Word Document, So He Went To Her Desk And Immediately Saw The Problem

A mobile phone sitting on the laptop's keyboard

Turns out the biggest tech issue is just a phone placed in the wrong space.

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Tag: Tales From Tech Support

Plant Manager Tried To Throw Him Under The Bus For Production Loss, But This Support Tech Threw The Receipts Right Back At Him

User Keeps Calling Support About Not Being Able To Save A File As PDF, But It Turned Out To Be A File Naming Mistake She Kept Committing

Tech Support Helped Woman Reset Her Password, But She Called Back The Next Day Because She Forgot It Again

Tech Helpdesk Worker Receives A Call From A Frustrated Employee, And Just By Showing Her Some Empathy, He Ends Up Winning An Award

College IT Technician Gets A Support Request, But The Sheer Magnitude Of What Is Being Asked Blows Him Away

Woman Complained About Her Internet “Getting Deleted,” So This Tech Support Used An Easy-Fix That Made Her So Grateful

IT Support Worker Shut Down A Client’s Email Servers After The Co-Owner Refused To Pay Overdue Charges, But All Services Were Restored Because The Other Owner Panicked And Paid The Entire Bill

IT Support Technician Told High School Intern To Restart His Computer, But The Intern Thought The Monitor Was The Computer So He Had To Walk Down Himself And Fix It

A User Called In Reporting That The Server Was Down And She Couldn’t Make Phone Calls, But After A Lot Of Frustration, He Figured Out That She Just Wasn’t Dialing Right

Employee Tried To Help A Coworker Who Complained About “Infinite Spaces” On Her Word Document, So He Went To Her Desk And Immediately Saw The Problem

Latest

He Postponed His Birthday to Include His Stepdaughter—but His Mother Accused Him of Deceiving the Family

Her Friend Would Rather Give Up Her Cat Than Pay for a Spay—So She Finally Spoke Up

He Says a Wealthy Neighbor’s Property Management Company Is Letting Rude Renters Ruin the Neighborhood—So He May Contact the Owner

Her Roommate Keeps Their Apartment Freezing, Even in Summer—So She Threatened to Lock the Thermostat.

She Agreed to Babysit for a Quick “Dessert Run”—Until Her Coworker Turned It Into a Full Dinner Date

Popular

Plant Manager Tried To Throw Him Under The Bus For Production Loss, But This Support Tech Threw The Receipts Right Back At Him

She’s Sharing A Home With Her Younger Sisters, But One Sibling’s Unemployment Leaves The Others Carrying More Of The Financial Burden

He Spent Years Maintaining His Sister’s Car And Driving Her Everywhere — Now That He Has His Own EV, She’d Rather Freeload Than Drive

She Received an Email From a Agency Believing She Worked There—Even Though She Never Applied

A Strict Paperwork Rule Backfired Fast When Employees Rejected The CTO’s Request And Leadership Forced Their Manager To Rewrite The Policy