Tag: Tales From Tech Support

January 21, 2026 at 12:15 pm

Law Firm Employee Helped A Coworker In Trouble, So He Received The Sweetest Thank You And Was Called Her “Knight In Shining Armor”

A thank you card with a pen beside it

Not all heroes wear a cape. Some just know how to recover lost documents.

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January 21, 2026 at 8:15 am

Vice Principal Claimed Her Laptop Was “Possessed,” So An IT Employee Eventually Solved What Was Creating The Mysterious Ghost Touches

Person typing on a laptop

Turns out, the ghost touch was from accessories that were never diconnected.

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January 21, 2026 at 5:45 am

Resident Helped Everyone With Computer Problems In A Group Home, But He Finally Met Someone Whose Computer He Couldn’t Fix

Old man using his laptop

Tech support can’t reboot a computer powered by hope.

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January 21, 2026 at 1:55 am

Employee Investigated A Coworker’s Broken Headphones For Weeks, But Then He Discovered A Curious Problem With Their Design

Man wearing headphones and using his laptop

Sometimes these solutions are right in front of our eyes.

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January 20, 2026 at 11:35 am

Tech Support Freelancer Provided Help To A Retired Executive For Years, And He Ended Up Being Fed Delicious Italian Meals On Every Visit By The Exec’s Wife

Person cooking Italian pasta dish in the kitchen

Sometimes, tech support comes with pasta, cookies, and a side of heartwarming memories.

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January 19, 2026 at 11:35 am

Customer Support Employee Helped Answer A Customer’s Question, And Ended Up Amusing The Manager With How Specific The Request Was

Male call center worker smiling

I need more info, but go away.

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January 19, 2026 at 7:35 am

IT Worker Explained A Simple Cable Setup To A Lazy Employee, But He Ended Up Doing The Entire Job Himself After Realizing He Had Been Smoothly Finessed

IT guy pointing at his coworker for tricking him

He fell for it hook, line, and sinker.

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January 18, 2026 at 9:48 pm

IT Employee Was Trying To Install Email Software On All The Office Computers, But They Always Failed Because Of Limited Disk Space

Man looking at an old computer

Turns out, Outlook wasn’t the problem. Fenway and Wrigley were.

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January 18, 2026 at 8:15 am

Company Updated Its Website To Improve SEO, But It Led Them To Ranking For “Bluetooth Support” And Receiving Hundreds Of Unwanted Calls

Tech support

Sometimes a website works too well. 

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January 17, 2026 at 6:55 pm

An Admin Claimed Her Laptop Was Frozen, But A Tech Employee Found It Literally Encased In Ice After She Left It In Her Car Overnight

Computer sitting outside on the picnic table

That was an honest mistake.

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