Employee Explained To A Customer That Her Repair Request Was Cancelled, So She Demanded A Refund And Hung Up When Told To Submit Another Request
You don’t get to demand a refund just because you are a “very busy person.”
You don’t get to demand a refund just because you are a “very busy person.”
If you mess up, just admit it and move on.
If you’re going to power-trip, at least be competent about it.
That must’ve been a relief!
That was a big win!
Listening doesn’t seem to be a very common skill these days…
They have every right to use their air conditioning.
Not trusting the on-call engineer means getting inconvenienced at the any time of the day!
I bet the customer’s wife told him to stay away during the second visit!
Treat others how you want to be treated,.
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