July 30, 2024 at 1:26 am

Employee Was Berated By Mean Customers, So He Pretends To Forget Their Names To Get Back At Them

by Benjamin Cottrell

Source: Pexels/Andrea Piacquadio, Reddit/Petty Revenge

Anyone who works in customer service knows that many customers expect the royal treatment, no matter how much they’re paying.

After being continually belittled, this employee found a subtle way to remind entitled patrons that the world doesn’t revolve around them.

I have a feeling this is going to be very cathartic.

Let’s find out how.

“Forgetting” customer names

I recently started doing this to entitled customers who berate me over the phone and who don’t seem to understand that their little piddly orders don’t make them king of the world.

Whenever they call and ask for the status of their orders or tell me the need to speak to my boss I go, “Sure, let me look into that,” or, ” Yes, let me see if he’s available.”

Then he hits them with it.

I end the sentence with “I’m sorry, but may I ask who I’m speaking with?”

For some reason, that drives them up the walls.

One customer went, “How can you not know who I am by now!”

He shrugs them off, angering them even more.

And I just replied, ” I’m sorry about that sir, I deal with a lot of customers on a daily basis.”

Guess this makes them feel as though they’re not important…

It’s pretty satisfying when rude people get what they deserve.

Users take to the comments to share their experience.

With so many people in and out every day, employees can’t be expected to remember them all.

Source: Reddit/Petty Revenge

A little kindness makes you a whole lot more memorable, according to this redditor.

Source: Reddit/Petty Revenge

The nerve of these people…

Source: Reddit/Petty Revenge

This user always stayed one step ahead with customers like these.

Source: Reddit/Petty Revenge

After a day of dealing with annoying customers, a little petty revenge is just what the doctor ordered.

It really is the small victories sometimes.

If you liked that story, check out this post about an oblivious CEO who tells a web developer to “act his wage”… and it results in 30% of the workforce being laid off.

Benjamin Cottrell | Assistant Editor, Internet Culture

Benjamin Cottrell is an Assistant Editor and contributing writer at TwistedSifter, specializing in internet culture, viral social dynamics, and the moral complexities of online communities. He brings a highly analytical, editorial voice to his reporting on workplace conflicts, malicious compliance, and interpersonal drama, with a specific focus on nuanced stories that lack an obvious villain.

As a published author of rhetorical criticism, Benjamin leverages his academic background in human communication to dissect and elevate viral social media threads. Instead of simply summarizing events, he provides readers with balanced, deep-dive commentary into why the internet reacts the way it does. In addition to his cultural reporting, he is an experienced fine art photography essayist and video game reviewer.

When he isn’t analyzing the latest viral debates, Benjamin is usually chipping away at his extensive video game backlog, hunting down the best new restaurants, or out exploring the city with a camera in hand.

Connect with Benjamin on Instagram and read more of his essays on Substack.