Buying a brand new recreational vehicle (RV) is a major purchase, but one that will give you years of fun with the whole family.

When this TikToker made his purchase, he had a major problem, and Camper World refused to help him with it, so he turned to social media.

He starts off his video walking outside and he says, “So, I bought this brand new Springdale Keystone RV. Brand new, 2025, never been used. I bought this unit right at the end of November, going into December, and of course, I asked them, I said, ‘hey, can you please winterize this unit for me please?'”

Looks like a beautiful RV.

He then shows the sticker that Camper World put on the RV that clearly says, “This Unit Has Been Winterized.”

He explains that now that it is spring and he wants to get into it, he found antifreeze in the sinks and showers, as he should.

But then a problem was discovered.

He explains, “I go to put water in it for the first time ever. That I’ve ever touched it ever. And it blew the water heater unit or the water heater tank. it blew it out because it froze.”

Wow, I would be angry.

It sounds like they forgot to winterize the actual water heater.

How inconvenient, but it gets worse.

He says, “So, when I called the Camping World in Colfax, North Carolina, near Winston Salem, of course, what do they say? ‘yeah, put in a warranty claim.'”

Wow, it was clearly their fault; they should handle this for him.

Also, apparently, Camper World denies almost all warranty claims.

He goes on to say, “Ok, 1 out of 32 warranty claims get approved out of Camper World.”

I don’t know where he learned that stat, but that is horrible.

Obviously he is pretty upset about the situation and how it is being handled.

He just wants a new hot water tank put in.

So he says, “Yeah, Camper World is a complete joke. They should all get canned. Everyone should boycott Camper World.”

I’m not in the market for an RV, but I would definitely keep that in mind.

That is terrible customer service.

Even worse when you think about the fact that these RVs cost $100,000+ (sometimes a lot more) for a brand new one.

Make sure you watch the full video to hear the whole story.

You can find the video here:

@blake_simpson22

What a joke…#camper #camperlife #campingworld #fraudsters #camperproblems #camping #family #scammed

♬ original sound – Blakesimpson22

Check out the comments, other people have had issues there, too.

This person is in the market for a nice camper and won’t be going to Camper World.

Yeah, this shouldn’t be a warranty.

This person calls out the Camping World CEO.

Can you imagine spending that much money, having a problem that was caused by the dealer, and them not helping you?

That is horrible customer service and I’m sure it will hurt them in the long run.

Lots of people saw this video and won’t be buying from Camper World ever again.

If you liked that story, check out this one about a 72-year-old woman was told by her life insurance company that her policy was worthless because she’d paid for 40 years. 🙁