Customer Asked A Costco Service Rep If She Was Having A Bad Day After Her Tone Came Across As Rude, But It Set Her Off And Made The Call Even More Uncomfortable
She didn’t do anything wrong.
She didn’t do anything wrong.
If you’ve got 15,000 followers, surely one of them owns a bucket.
At call center jobs, you either grow a spine or you burn out.
Customers need to stop lying.
Some people just can’t see the answer, even when it’s right in front of them.
Making a scene and berating someone never have positive results.
He’s calling “planned obsolescence” on this one.
Ignorance of the rules excuses no one.
How does someone not know that they need insurance?
A little compassion can lead to the sweetest rewards… like brownies or something.
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