October 5, 2025 at 1:35 pm

Customer Has Trouble Finding A Product At The Grocery Store, But She Doesn’t Seem To Accept The Employee’s Explanation

by Jayne Elliott

woman looking at meat in the grocery store

Shutterstock/Reddit

Imagine going to a store to buy something, but you’re told the store discontinued the product. Would you take it personally, buy something else, or shop somewhere else?

In today’s story, the customer seems to take it personally, and the employee finds the reaction odd.

Let’s read all the details.

Staring Contest

I work at a grocery store at the meat and seafood service counter; about a week ago a woman comes up looking for smoked pork neck bones:

Me: Sorry we don’t carry those anymore. We only have smoked ham hocks.

Her: Why not?

Me: They weren’t selling as well as the ham hocks, so they were removed.

It ended in a staring contest.

Her: Is there some sort of discrimination going on against people who eat neck bone? (Not verbatim, but she really did ask me this)

Me: (Proceeds to explain again why they were removed)

Her: (stares at me for 5 seconds, then walks away)

She’s not the first to stare me down, but when customers do, I try to put on my best poker face and just stare back.

The employee was clear in their answer. The customer’s reaction seems a little odd.

Let’s see how Reddit reacted to this story.

Here’s a sarcastic comment.

Screenshot 2025 08 27 at 3.28.00 PM Customer Has Trouble Finding A Product At The Grocery Store, But She Doesnt Seem To Accept The Employees Explanation

This person thinks the customer needs to go to another store.

Screenshot 2025 08 27 at 3.28.09 PM Customer Has Trouble Finding A Product At The Grocery Store, But She Doesnt Seem To Accept The Employees Explanation

She was probably speechless.

Screenshot 2025 08 27 at 3.28.20 PM Customer Has Trouble Finding A Product At The Grocery Store, But She Doesnt Seem To Accept The Employees Explanation

This person got pretty silly with their comment.

Screenshot 2025 08 27 at 3.28.46 PM Customer Has Trouble Finding A Product At The Grocery Store, But She Doesnt Seem To Accept The Employees Explanation

Here’s another funny comeback.

Screenshot 2025 08 27 at 3.28.59 PM Customer Has Trouble Finding A Product At The Grocery Store, But She Doesnt Seem To Accept The Employees Explanation

Customers say the silliest things!

If you liked that post, check out this post about a woman who tracked down a contractor who tried to vanish without a trace.