Employee Enforced A No Pets Policy, So A Furious Shopper Swore He Was Done Shopping There, But His Gift Card Exposed His Bluff.
by Benjamin Cottrell

Unsplash/Reddit
Dogs might be man’s best friend, but they’re not always a store’s best customer.
When one shopper pushed back against a no-pets policy, his outrage turned into a full-blown tantrum.
What happened at the register, though, made his dramatic exit much less convincing.
You’ll want to keep reading for this one!
For five dollars, he’ll be back
I was cashiering in the lumber department when I saw a customer with their dog in the cart.
Now, I love dogs, but there’s absolutely no need for customers to bring their dog into a hardware store.
This employee has mixed feelings on the matter.
We do not sell pet supplies, only pet fences.
And while I hesitate to publicly shame customers for bringing in their pets, secretly a part of me wants to go up to the dogs and say, “WHOOZA GOOD WIDDLE DOGGY?”
Anywhoo… I got word from another manager that he had shooed a customer out of the store when the customer brought in their St. Bernard.
So it was this employee’s job to remind the customer of the policy.
So this guy in my line had a small dog in his cart, and I say:
Me: “Just a heads up, we’re only going to be allowing seeing-eye dogs in the store from now on. You won’t be allowed to bring him in here…”
And the customer didn’t take the news graciously.
Customer: “WELL YOU TELL YOUR MANAGER [colorful curse words] AND I’M GOING TO THE COMPETITOR FROM NOW ON!”
At this point, he hadn’t paid. I finished his order, and he presented me with a store gift card.
But this gift card would soon be rather telling of where the customer actually stood.
I swiped it, and he had a balance of $5 left on it, so I wrote the balance remaining on the card. Before I finished, I realized something… he said he’s not coming here anymore, so I challenged him.
Me: “Um, wait… do you still want this?”
Customer: “Of course! Why not?”
Me: “Well, you just said you were not coming here anymore. You said you were going to shop at the competitor from now on…”
Customer: “Well uh… er, um…”
So yeah… for five dollars, he’ll be back.
Looks like a small gift card balance was all it took to guarantee his return.
What did Reddit think?
This retail worker personally doesn’t mind when people bring their pets in the store.

This commenter is right there with this retail worker.

This commenter seems to be a fierce advocate for allowing pets in stores.

This customer wanted to make a statement, but it turned out he wasn’t as serious about his convictions as he originally let on.
If you liked that story, read this one about grandparents who set up a college fund for their grandkid because his parents won’t, but then his parents want to use the money to cover sibling’s medical expenses.
Categories: STORIES
Tags: · annoying customers, bad customers, gift cards, no dogs allowed, no pet policy, pet owners, pets, picture, reddit, retail, tales from retail, top
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