December 15, 2025 at 2:35 pm

Retail Worker Is Almost Able To Leave Without Working Overtime, But Then A Sweet Couple Comes In And Asks For Help

by Jayne Elliott

smiling young woman on the phone

Pexels/Reddit

Imagine working at closing time at a store every night. You’re the last employee there, and you frequently have to work overtime.

Would you be excited if you thought you were actually going to get to go home earlier than usual, or would you be happy to help a customer who comes in minutes before closing time?

In this story, one retail worker is in this situation and is really annoyed at having to stay late; however, that annoyance doesn’t last long!

Keep reading for this super sweet retail tale.

A couple rode the Feels train into work and I hopped aboard.

About a paycheck into working I had gotten a memorial tattoo for my granny and pa-pa who passed away quite a few years ago. Its an American traditional rose on my forearm, very noticeable(important to the story.)

This story takes place a week or so after my tattoo fully healed.

I work in retail at a huge name superstore in the electronics section. Being the newbie, I was given the grand opportunity to close every night for the next two months(close was 11:00 PM, but overtime because everyone would leave their work to me was about 12:00 AM)..

Every night I was so mentally exhausted because my coworkers would leave me carts of stock to put on the floor, bin, throw to clearance, ect.

She almost got to leave early.

Well this particular day completely sucked.

I don’t know why, but that day all my customers decided to be clowns.

It was exactly 10:55 and I got everything done, all my work, I could leave now!!!

But this couple comes into my section.

But at least the couple was nice.

I mentally scream but I do my usual retail smile and welcome them.

This couple was roughly in their late 50’s, a sweet Asian lady married to the American man. They needed a GPS because theirs broke.

Well, they were very nice and I ended up staying about 45 minutes late setting it up and everything with them.

Then the woman noticed her tattoo.

Usually my tattoo attracts attention instantly.

At the end of the transaction, I take their card and the woman slaps her husbands arm, and in her cute broken English says:

“Oh ma’am!! Look!! at husband Pull up sleeve, look he has rose too!” She’s so happy and the husband starts smiling and rolls up his sleeve and shows me a small rose, the size of a quarter he got when he was stationed in Japan when he was 19, with her name under it.

This is such a sweet way to end the day and the story!

They were so happy together, and they told me about spending a holiday with their family, and how I was very sweet to stay and help.

I clocked out happy and called my mom and told her, actually crying because this little couple had made my day, thus making working that day so much more worth it.

Thanks couple 🙂

Working late isn’t so bad if the customers are nice.

Let’s see how Reddit reacted to this story.

This person loved the story.

Screenshot 2025 12 10 at 4.30.46 PM Retail Worker Is Almost Able To Leave Without Working Overtime, But Then A Sweet Couple Comes In And Asks For Help

Another person makes a good point about what it means to be American.

Screenshot 2025 12 10 at 4.31.13 PM Retail Worker Is Almost Able To Leave Without Working Overtime, But Then A Sweet Couple Comes In And Asks For Help

Another person shares a story about a couple who met in France during WWII.

Screenshot 2025 12 10 at 4.31.54 PM Retail Worker Is Almost Able To Leave Without Working Overtime, But Then A Sweet Couple Comes In And Asks For Help

It really was sweet.

Screenshot 2025 12 10 at 4.32.26 PM Retail Worker Is Almost Able To Leave Without Working Overtime, But Then A Sweet Couple Comes In And Asks For Help

This person couldn’t resist a pun.

Screenshot 2025 12 10 at 4.32.34 PM Retail Worker Is Almost Able To Leave Without Working Overtime, But Then A Sweet Couple Comes In And Asks For Help

A kind customer makes all the difference.

If you liked that post, check out this post about a woman who tracked down a contractor who tried to vanish without a trace.