She Was Ordered To Follow The Company Manual To The Letter, And The Result Was A Much Slower Process For Everyone Involved

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Outdated workplace systems are slow enough already, especially when someone decides the inefficient parts need to be followed perfectly.
One retail worker gets accused of skipping steps, so when the manager demands the manual be followed exactly, would you keep explaining or simply comply?
By the next shift, every loading screen, printout, and pointless signature starts turning one routine task into a four-hour production.
See how one efficiency crackdown managed to slow the entire store down.
You want me to follow EVERY step of the manual? Okay then…
I used to work at a retail store that had a super outdated inventory system.
It was so slow and clunky.
Everyone had found smarter shortcuts to get things done faster.
Everyone, except our new manager.
This woman was confronted by her manager, who assumed she was taking shortcuts.
One day, she noticed I was getting through inventory checks too quickly and told me I “must” be skipping steps.
I explained that I wasn’t skipping anything, just doing it more efficiently.
She didn’t care. “Follow the manual to the letter,” she said. “No exceptions.”
So, she followed the manual to the letter, taking her 4 hours to complete everything.
The next day, I followed the manual exactly. Every. Single. Step, including waiting for old loading screens to refresh fully and printing out unnecessary paperwork as well as getting signatures from supervisors who had no clue why they were needed.
What normally took me an hour took four hours.
Other departments started asking why their reports were delayed.
I blocked the whole process. Everything slowed down.
Other departments started calling to ask why their reports weren’t ready.
My manager? She had to step in and finish the rest herself.
After that? She never mentioned the manual again.
The manager didn’t realize what she was asking!
Let’s find out what others have to say about this on Reddit.
This user makes a valid point.

This person shares a personal thought.

Here’s another insight that makes sense.

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A manager speaks up.

If you enjoyed this story, check out this post about a manager who wonders why productivity dropped after he banned overtime with no exceptions.
Finally, another manager shares some career lessons.

The employee had found faster ways to complete the same work, but management insisted every outdated step mattered.
Following the manual literally stretched a one-hour task into four and delayed reports across multiple departments.
Once the manager had to jump in and finish the backlog herself, the strict rule strangely and quietly disappeared.
Hmm, wonder why!?
The manager wanted every step followed, then discovered exactly why everyone had been stepping around them.
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