Pexels/Reddit

Being asked for ID shouldn’t turn into a full-blown meltdown.

One teenage retail employee dealt with that after a customer tried to buy vape liquid without identification.

When the store refused the sale, the woman insisted she was old enough and kept arguing.

Then, she dumped her purchases across the register and started throwing things at the employees.

By the time she stormed out, she’d left a broken mess behind.

Read on to see exactly what happened.

Customer threw a pack of toilet roll at me because she didn’t have ID

It all started when a customer wanted to buy some vape liquids at the end of her transaction.

I’m 17, so I had to get my colleague to authorize it. She looked maybe 22–23? We operate Challenge 25.

Anyway, my colleague asks her for ID.

Apparently, she didn’t have her ID.

She says she doesn’t have ID.

We tell her we can’t serve her without ID. She gets really mad and tries to tell us she’s 31.

She begs us to serve her anyway.

Then, she got even more angry.

When we say no because she doesn’t have ID and, once you’ve questioned someone’s age, you can’t go back on it until you see their ID, she starts yelling, picks up the carrier bag of stuff, tips it upside down all over the till, breaking a glass she had in there, picks up a pack of toilet roll she had in her bag, and literally throws it at me and my colleague.

Then she flounces out of the store without any of her stuff, yelling about the whole situation.

Guess who had to clean up the broken glass and put her stuff back? As soon as she threw the toilet roll at me, we were gonna kick her out anyway, but she left before we could.

Wow! Imagine throwing a fit like that in public.

Let’s take a look at what the readers over at Reddit think about it.

This would’ve been good to do.

That’s a good question.

Wonder what this is all about.

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If you enjoyed this post, check out this story about an employee who decided to push back against time micromanagement.

So true.

Some people really don’t know how to handle being told no.

The employees were following the rules, and the customer could’ve easily come back with her ID.

Instead, she turned a simple refusal into a huge scene and left everyone else to deal with the mess.

Next time, she needs to remember that getting angry doesn’t make the policy disappear.

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Author

Heather Hall

Heather Hall | Contributing Writer, Life & Drama

Heather Hall is a contributing writer for TwistedSifter specializing in internet culture, workplace conflict, and viral customer service stories. With over a decade of editorial experience in digital publishing, Heather excels at curating trending online discussions and providing insightful commentary on the daily dramas that capture the internet's attention.

Since beginning her career in 2011, she has developed deep expertise in SEO-driven digital content, having written for a wide array of publications covering lifestyle, business, and travel. At TwistedSifter, Heather focuses on synthesizing complex social media threads into engaging, highly readable narratives that highlight the human element of viral news.

When she isn’t analyzing the latest internet discourse, Heather is a dedicated mother of three sons who takes family gaming nights entirely too seriously—whether she is dominating in Mario Kart, exploring The Legend of Zelda, or jumping into Roblox.

Connect with Heather on Facebook and LinkedIn.