September 2, 2026 at 6:15 am

She Was Alone at the Counter When the Phone Rang—Then an Impatient Shopper Started Yelling at Her

by Heather Hall

Woman cashier working at a clothing store

Pexels

It can be really annoying when someone decides their time is more valuable than everyone else’s.

One clothing store employee found herself dealing with that after answering a phone call from a customer when nobody was waiting at the counter.

A few moments later, an older man walked up and immediately started sighing and tapping while she was still on the phone.

She even tried helping him at the same time, but that apparently wasn’t good enough either.

Read on to see how it all played out.

Elderly customer acting like a baby because I’m on the phone

I work in a clothing store that has phones at the counter, so I have to take calls from customers.

Obviously, if there’s a customer at the counter already, I won’t answer a call, but I answered when no one was there.

Suddenly, when I’m on the phone, an old man comes from nowhere and flings his clothes onto the counter like a 5-year-old.

He proceeds to rush me with his constant sighs and tapping on the counter.

She didn’t want to be rude, so she tried to help the customer while on the phone.

In an effort to get rid of him already, I tried to serve him while I was on the phone, but apparently that wasn’t good enough either.

He must expect me to hang up, as he takes the clothes out of my hand and starts folding them himself.

So, at that point, I just completely ignored him until I was done.

Then, the customer thought he was funny.

If I’m on the phone with a customer, my top priority is the person I’m on the phone with, so you can go ahead and cry. The more you have a sook, the more you’re gonna wait.

Here’s the kicker: after it all, when I tell him the price is $40, he says, “You should pay me $40 since I’m the one who did everything,” and then cracks a smile at me, as if he was expecting me to laugh with him.

I stared at him blankly in silence and then gave him his receipt.

Wow. There’s nothing like some not funny humor to end of the interaction.

Let’s take a look at how Reddit readers handle in-person customers and phone calls.

Some cashiers would agree that the person in front of them is more important than the customer on the phone.

Phone Call 3 She Was Alone at the Counter When the Phone Rang—Then an Impatient Shopper Started Yelling at Her

That’s a little outrageous.

Phone Call 2 She Was Alone at the Counter When the Phone Rang—Then an Impatient Shopper Started Yelling at Her

This reader just wants to know where she’s from.

Phone Call 1 She Was Alone at the Counter When the Phone Rang—Then an Impatient Shopper Started Yelling at Her

If you enjoyed this story, check out this post about a woman who received a work email from a place she never even applied.

Here’s another common reaction to customers like that.

Phone Call She Was Alone at the Counter When the Phone Rang—Then an Impatient Shopper Started Yelling at Her

Some people have no patience.

For most customers, waiting a few minutes while someone finishes a phone call really isn’t that big of a deal.

But this guy seemed to turn into a child the second he didn’t get his way.

And after acting like that, one thing’s for sure: he really wasn’t in any position to joke about the service.

Enjoyed this story?

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Heather Hall | Contributing Writer, Life & Drama

Heather Hall is a contributing writer for TwistedSifter specializing in internet culture, workplace conflict, and viral customer service stories. With over a decade of editorial experience in digital publishing, Heather excels at curating trending online discussions and providing insightful commentary on the daily dramas that capture the internet's attention.

Since beginning her career in 2011, she has developed deep expertise in SEO-driven digital content, having written for a wide array of publications covering lifestyle, business, and travel. At TwistedSifter, Heather focuses on synthesizing complex social media threads into engaging, highly readable narratives that highlight the human element of viral news.

When she isn’t analyzing the latest internet discourse, Heather is a dedicated mother of three sons who takes family gaming nights entirely too seriously—whether she is dominating in Mario Kart, exploring The Legend of Zelda, or jumping into Roblox.

Connect with Heather on Facebook and LinkedIn.