July 11, 2025 at 7:55 pm

Store Manager Witnesses A Robbery Attempt At The Mall’s Department Store, But The Security Guards Were Actually On Top Of The Situation

by Jayne Elliott

interior of a shopping mall

Shutterstock/Reddit

Have you ever had an experience where everything started out normally enough, and then all at once you see something pretty dramatic happen, like a car accident or an attempted robbery?

In today’s story, a manager at a store in a mall was getting ready to close for the night when he saw something pretty dramatic happen at the department store in the mall.

Let’s find out what happened.

Cops in Malls… Not Actually Bad At Their Jobs

So I used to be a manager for a fairly large CD/DVD store back in 2010 or so that was right next to an anchor store.

For those who do not work in malls, the anchor stores are the very large stores at the ends, and sometimes the middles of malls, think Racy’s, Mordstrom’s, Delk, sometimes Barget, etc.

Our store took up the same amount of space of about 3 or 4 small stores in the mall, and had an entirely glass front, minus two large open doors that had the slide down grates for closing.

It was easy to know if a customer was approaching.

The glass front gave us a perfect view of what was going on in the mall when it was slow, as it was on this particular Sunday evening, about 30 minutes before close.

I generally set myself up at the front of the store, sorting new product on a cart, looking outward into the mall, so I could greet anyone who came inside.

My employees were finishing up closing duties so we could close registers and get out the door as fast as possible.

Here’s the breakdown on the mall security.

Now, this particular mall had the usual security guards who tended to be the guys who fell into two categories.

A, the young guys who really wanted to be cops, but probably failed due to psych evals, and were a little bit too excited to catch shoplifters.

And B, the older guys who probably used to be cops and just wanted everything to be safe for everyone.

And on weekends, we had a few cops that patrolled the mall.

They were on good terms with security.

As employees, we did occasionally need to call security, and had good relationships with the security teams, as well as the loss prevention team at the anchor store right next to us, which I shall call Delk.

We also used to think that the cops that pulled mall patrol detail were probably bad at their jobs.

How silly we were.

It was anything but a quiet night.

As I was sorting CDs and hoping for a fast exit that night, all of the sudden, I saw a woman with a stroller *racing* out of Delk just as fast as she could go.

Quickly in pursuit was one of the cops, and Bob, one of our favorite LP guys from the Delk team.

Before I could even yell back for my employees to see the show, the following occurred:

The cop made a flying tackle on the woman, landed on her back, and slid *with* her almost 10 feet across the nicely waxed tiles, while the stroller went flying, and had both hands behind her back and handcuffed before the two of them slid to a stop.

There was NOT a baby in the stroller.

The stroller, before you worry, crashed and spilled its contents, not of a baby, but of probably a few thousand dollars worth of prom dresses and jewelry, also sliding out all over the nicely waxed tiles.

Bob skidded to a stop by the stroller and began collecting the items and apparently sorting through the items to determine which ones were owned by Delk, and which were the property of other stores she had been stealing from so they could be returned.

And one of the young mall security guards strolled up from the other direction, saluted me, and said, it’s okay, we’ve got it taken care of.

What an amazing scene to witness while you’re wrapping up your work day! Mall security really was on top of that situation!

Let’s see how Reddit reacted to this story.

Apparently, you have to use similar tactics at a liquor store.

Screenshot 2025 06 14 at 7.36.33 PM Store Manager Witnesses A Robbery Attempt At The Malls Department Store, But The Security Guards Were Actually On Top Of The Situation

This person comments on the modified store names.

Screenshot 2025 06 14 at 7.36.42 PM Store Manager Witnesses A Robbery Attempt At The Malls Department Store, But The Security Guards Were Actually On Top Of The Situation

Here’s a story about a grocery store.

Screenshot 2025 06 14 at 7.36.59 PM Store Manager Witnesses A Robbery Attempt At The Malls Department Store, But The Security Guards Were Actually On Top Of The Situation

This person doesn’t think the mall security actually did a good job.

Screenshot 2025 06 14 at 7.37.31 PM Store Manager Witnesses A Robbery Attempt At The Malls Department Store, But The Security Guards Were Actually On Top Of The Situation

You’re not going to get away that easily!

If you liked this post, check out this story about an employee who got revenge on a co-worker who kept grading their work suspiciously low.