Hotel Clerk Cracked A Joke With A Guest, But After A Lukewarm TripAdvisor Review, His Boss Had Banned Humor
Turns out, customers prefer a little personality.
Turns out, customers prefer a little personality.
This coffee order came with extra foam — and extra drama.
This customer brought a story, not proof.
They wanted her to be more talkative, so mission accomplished!
Turns out a public review is a heck of a lot more effective than a private complaint!
The hospitality industry isn’t for everyone.
Some lessons are too costly to keep to yourself.
When “the little guy” bands together.
I can’t believe a restaurant did this!
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