Some people’s defense mechanism is yelling at a random customer service employee.
She should have called him out and then said: “There! Doesn’t it feel good to have some manners?”
Even the calmest customer service voice sometimes needs a mute button for real life.
If you wait a year to complain, don’t be surprised when customer care has expired.
It’s rough out there.
Some people never learn.
He really helped his coworker out!
She messed up on so many levels!
The best malicious compliance hits the boss right in their bottom line.
Some people have to find something to complain about, no matter what.
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