Tag: metrics

August 30, 2024 at 1:51 pm

He Had To Hand Out Surveys To Customers But He Knew The Data Wasn’t Accurate, So He Slacked Off To Ensure He Got A Raise

Source: Pexels/Lukas

We both got what we wanted.

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July 15, 2024 at 12:17 am

Customer Service Agent Was Told To Change His Call Script, And Now The Company Is Losing Their Top Rated Status

Source: Pexels/Tima Miroshnichenko

Some rules aren’t meant to be broken.

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