Employee Was Told To Be Reachable Outside Work Without Extra Pay, So He Cut Off Customers’ Direct Access To Him
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The inflexibility of travel policies never ceases to amaze.
Hotel policies can’t magically change just because of an animal emergency.
Entitlement rarely gets better service.
Sometimes, one sentence tells you everything you need to know.
Never underestimate the creativity of customers who want a new phone.
15 is not 16, and 16 is not 18.
The verification process exists for a reason.
Making assumptions can really backfire.
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