Tales From Tech Support Archives

December 26, 2025 at 11:55 pm

Manager Decided To Cancel A $150/Month Service Contract Against The Recommendation Of IT Support, And It End Up Costing Him Thousands In New Equipment And Lost Productivity

Losing a dime to pick up a penny.

December 26, 2025 at 5:49 pm

IT Girl Had Reports Of Unusual Printer Issues, So She Started Investigating, And Eventually Found A Hidden Away Setting That Was Causing The Problem

Printers are the nightmare of any help desk worker.

December 26, 2025 at 1:55 pm

System Administrator Explains One-Cent Excel Error Multiple Times, But HR Manager Escalates It Anyway And Gets Shut Down By The VP In A Very Short Meeting

System admin sitting in a meeting with HR lady and the VP

That was an expensive penny!

December 26, 2025 at 10:35 am

Paralegal Discovers That The Internet Isn’t Working At The Office, So She Reads A Book While She Waits For It To Get Fixed

Some work days don’t go the way you expected.

December 26, 2025 at 7:35 am

He Found A Security Vulnerability In A Client’s Equipment, And Planned A Personal Road Trip That Went Along Their Locations So He Could Bill Them For Miles

This guy really knew his job.

December 26, 2025 at 3:55 am

Tech Support Was Cleaning Out A Closet And An Executive Said To Get Rid Of It All, So He And His Coworkers Took $10,000+ Worth Of Merchandise Home

Corporate waste is off the charts.

December 25, 2025 at 9:47 pm

His Family Called Him Over To Fix The Dryer, Which He Found To Have A Child Safety Lock, So He Unlocked It, But Refused To Show Them How

Most tech support is just user error.

December 25, 2025 at 7:46 pm

The Wireless Access Point His Parents Used To Connect Their Phones To Their Roku Stopped Working, So He Renamed Another One, Connected Flawlessly And Saved Hours Of Troubleshooting

I love it when a plan comes together.

December 25, 2025 at 12:15 pm

Employee Investigated A Mysterious 7:00 PM WiFi Outage At A Remote Training Site, And He Later Discovered The Problem Was Bright Stadium Lights

Even the internet is afraid of the dark… or at least really bright lights.

December 24, 2025 at 11:15 pm

The Most Difficult Part Of Tech Support Is Getting The End Users To Do What You Want, So He Tricked Them Into Rebooting The Router In A Very Creative Way

Creative problem-solving at its finest.

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Tag: Tales From Tech Support

Manager Decided To Cancel A $150/Month Service Contract Against The Recommendation Of IT Support, And It End Up Costing Him Thousands In New Equipment And Lost Productivity

IT Girl Had Reports Of Unusual Printer Issues, So She Started Investigating, And Eventually Found A Hidden Away Setting That Was Causing The Problem

System Administrator Explains One-Cent Excel Error Multiple Times, But HR Manager Escalates It Anyway And Gets Shut Down By The VP In A Very Short Meeting

Paralegal Discovers That The Internet Isn’t Working At The Office, So She Reads A Book While She Waits For It To Get Fixed

He Found A Security Vulnerability In A Client’s Equipment, And Planned A Personal Road Trip That Went Along Their Locations So He Could Bill Them For Miles

Tech Support Was Cleaning Out A Closet And An Executive Said To Get Rid Of It All, So He And His Coworkers Took $10,000+ Worth Of Merchandise Home

His Family Called Him Over To Fix The Dryer, Which He Found To Have A Child Safety Lock, So He Unlocked It, But Refused To Show Them How

The Wireless Access Point His Parents Used To Connect Their Phones To Their Roku Stopped Working, So He Renamed Another One, Connected Flawlessly And Saved Hours Of Troubleshooting

Employee Investigated A Mysterious 7:00 PM WiFi Outage At A Remote Training Site, And He Later Discovered The Problem Was Bright Stadium Lights

The Most Difficult Part Of Tech Support Is Getting The End Users To Do What You Want, So He Tricked Them Into Rebooting The Router In A Very Creative Way

Latest

He Moved to a New Town and Noticed Everyone Staring and Acting Oddly. He’s Already Thinking About Leaving

She Asked Her Sister-In-Law to Quiet Down Early in the Morning—So the Sister-In-Law Ran to Complain About Her “Tone”

Family Vacation Plans Fell Apart After Parents Promised A Fully Paid Universal Studios Trip, Then Expected Their Children To Cover One Another’s Flights

One Friendship Hit A Breaking Point When A Generous Woman Realized Her Roommate Was Still Taking Advantage Of Her Even While She Was Ill

Store Worker Tried Guiding A Shopper Through Her Purchase, But Repeated Phone Calls Dragged Out The Process And Kept Employees Working Past Closing

Popular

A Lifeguard Rescued A Child From The Pool, But The Dad Was More Upset About Having To Stay And Fill Out Paperwork

Manager Decided To Cancel A $150/Month Service Contract Against The Recommendation Of IT Support, And It End Up Costing Him Thousands In New Equipment And Lost Productivity

After A Fence Came Down, The Homeowners Chose Not To Rebuild It, So The Neighbor Is Left Footing The Bill

Her Sister Gave Her a Bag of Old Clothes to Use or Donate. She Tailored a Great Suit to Fit, and Her Sister Demanded It Back

Homeowner Was Told His Fence Violated HOA Height Rules, So He Dug Into The Handbook And Found A Clever Way Around The Restriction