Tales From Tech Support Archives

December 18, 2025 at 6:55 pm

Young Woman Can’t Figure Out A Laptop Issue, So An IT Pro Found A Simple Fix That Even A Child Could Understand

girl in headset and glasses smiling at the camera

Never a dull moment when broken technology is involved.

December 18, 2025 at 1:55 pm

Employee Discovers That A Video Machine’s Timecode Is Off, But It Isn’t An Easy Problem And Takes A Couple Tries To Finally Fix

video editor looking at computer monitor

Not all answers are straightforward at first.

December 18, 2025 at 11:35 am

IT Worker Tried To Solve A Client’s “Haunted” Keyboard, Then Learned It Was Buried Under Stacks Of Paperwork And Files That Were Holding The Keys Down

Skeleton sitting at a keyboard, pressing buttons

That’s the best story!

December 18, 2025 at 1:55 am

Husband Helps His Wife With Her New Free Computer, But She Won’t Accept That The Battery Doesn’t Function And Loses All Her Work

Man with a shocked expression on his face

That light isn’t a decoration.

December 17, 2025 at 11:15 pm

IT Friend Discovered Their Buddy’s Laptop Was Overheating Because It Was Suffocating Under Blankets, So They Cleaned It And Stopped The Meltdown

Woman using her laptop on the bed, under all the blankets

Bet she won’t do that again!

December 17, 2025 at 8:55 pm

Call Center Worker Relieved To Quit Her Job, And Also Witness Her One-Year-Old Using Way More Common Sense Than Her Former Customers

Proud mom

December 17, 2025 at 12:15 pm

IT Worker Investigated A User’s CD Burning Failures, And Discovered Adhesive Labels Were Destroying The Drive, Forcing Them To Replace Everything

Woman trying to figure out how to burn the CDs she just decorated

This is still a thing?

December 17, 2025 at 5:45 am

Tech Call Center Worker Gets A Customer Who Wants Help To Listen To Someone Else’s Voicemails, And Resorted To Insults When The Worker Said No

Man talking to a customer in a call center

Some people have morals, sir.

December 16, 2025 at 11:35 am

ISP Support Worker Tried To Troubleshoot A Customer’s Internet Issues, And Discovered The Modem Was Still In The Box Because She Thought “Wireless” Meant No Setup Required

Call center worker on the phone to a customer who blew his mind

Bless her heart!

December 16, 2025 at 10:35 am

Employee Is Sent On Site With A Task That Should Be Easy To Complete, And It Ends Up Being The Easiest Overtime Ever

Knowing what things are called makes life so much easier.

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Tag: Tales From Tech Support

Young Woman Can’t Figure Out A Laptop Issue, So An IT Pro Found A Simple Fix That Even A Child Could Understand

Employee Discovers That A Video Machine’s Timecode Is Off, But It Isn’t An Easy Problem And Takes A Couple Tries To Finally Fix

IT Worker Tried To Solve A Client’s “Haunted” Keyboard, Then Learned It Was Buried Under Stacks Of Paperwork And Files That Were Holding The Keys Down

Husband Helps His Wife With Her New Free Computer, But She Won’t Accept That The Battery Doesn’t Function And Loses All Her Work

IT Friend Discovered Their Buddy’s Laptop Was Overheating Because It Was Suffocating Under Blankets, So They Cleaned It And Stopped The Meltdown

Call Center Worker Relieved To Quit Her Job, And Also Witness Her One-Year-Old Using Way More Common Sense Than Her Former Customers

IT Worker Investigated A User’s CD Burning Failures, And Discovered Adhesive Labels Were Destroying The Drive, Forcing Them To Replace Everything

Tech Call Center Worker Gets A Customer Who Wants Help To Listen To Someone Else’s Voicemails, And Resorted To Insults When The Worker Said No

ISP Support Worker Tried To Troubleshoot A Customer’s Internet Issues, And Discovered The Modem Was Still In The Box Because She Thought “Wireless” Meant No Setup Required

Employee Is Sent On Site With A Task That Should Be Easy To Complete, And It Ends Up Being The Easiest Overtime Ever

Latest

A Man Tried To Bully Her Into Giving Up More Of Her Seat On A Train, But She Refused To Budge

His Parents Booked an Extended Family Theme Park Trip and Demanded He Babysit His 6-Year-Old Brother—Then Accused Him of “Selfishness” When He Refused to Cancel His Prior Plans

She Processed a Package Left in Receiving for 48 Hours—Then Her Coworker Accused Her of “Stealing Her Commission and Overstepping Bounds”

Family Friend Wouldn’t Eat After Working For Hours, So They Gave Him Water Instead, And He Drank Almost All Of It

She Was Ready To Leave Her Infant With His Aunt For The Night, Until Something The Day Before Made Her Question Her Sister’s Judgment

Popular

He Reported Bald Tires and Failing Brakes for Three Months—Then Handed Management the Keys During Peak Delivery Season

Young Woman Can’t Figure Out A Laptop Issue, So An IT Pro Found A Simple Fix That Even A Child Could Understand

She Earned the Top Youth Fair Award after 6 Months of Work—Then Her 10-Year-Old Cousin Demanded the Trophy and Prize Package

He Insisted He Was “Observing Spatial Physics”—Then Used Her Own Classroom Contract to Win Desk Playtime

One Family’s School Pickup Arrangement Creates Tension When The Older Siblings Realize Helping Their Half-Sister Could Cost Them Their Sports Seasons