Tag: Tales From Tech Support

March 8, 2026 at 8:20 pm

Employee Received A Frantic Call From A Customer Whose New Docking Station Wasn’t Working, So He Tried To Troubleshoot It For An Hour

Whit USB charging unit plugged into an electrical outlet

Sometimes, the most complicated tech issue is the one that’s unplugged.

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March 7, 2026 at 7:15 pm

Tech Support Worker Answered A Routine Internal Help Desk Call, But Her Irate Coworker Refused To Share An ID Number And Expected The Issue To Be Solved

Tech support worker for a large company dealing with an irate coworker

Most people would’ve hung up.

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March 6, 2026 at 11:49 pm

Applications Manager Was Sent To Install A Software Patch, And While He Was There, The Team Asked Him To Fix A Hardware System That No One Could Boot

Man fixing a Route Engine that hasn't worked since it came in

They got lucky with him.

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March 6, 2026 at 8:20 pm

IT Manager Saw HR Enter The Server Room With A Fire Inspector, But By The Time He Got To The Room, They Had Triggered The Smoke Detectors And Shut Down Every Critical System At Once

Computer sitting in a blue room with lots of wires and stuff in the background

HR should’ve known better.

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March 6, 2026 at 6:15 pm

IT Contractor Rushed To The Local Deli After Staff Said Their Internet And POS Was Down, But When He Walked In, Everything Magically Worked

Workers trying to help customers in the local deli, but they can only accept cash

That could’ve gone either way.

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March 5, 2026 at 10:15 pm

Customer Was Complaining That His Site Was Down And He Was Losing $1K Per Hour, So This Man Investigated And Found Out There Was No Real Problem

tech support employee wearing a headset and looking at a laptop

Just because the power is out doesn’t mean your website is down.

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March 5, 2026 at 7:15 pm

Graphic Designer Created An HTML File Exactly As Requested, But He Was Accused Of Ruining The Design When It Turned Out So Big On The Client’s Screen

Two work monitors on a desk

Sometimes, the biggest problem is just someone zooming in way too far.

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March 4, 2026 at 10:15 pm

Employee Disagreed When His Boss Told Him That Their Fax Can Print Files, So He Investigated The Mystery And Found An Explanation From Across The World

Man looking at a document and contemplating

Thanks to technology, printing in another part of the world is now possible!

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March 4, 2026 at 8:20 pm

His Company Decided To Insource His Position And Offered Him The Job At A 20% Pay Cut, But He Already Had A Better Offer With Another Company

Boss firing employee

Jim takes being a horrible boss to a whole new level. 

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