Tales From Tech Support Archives

April 5, 2026 at 7:15 pm

Tech Support Worker Got Some Concerning Reports About System Temperatures, So They Got To Work And Figured Out Where The Error Was Coming From

Good thing they got to the bottom of this issue!

April 5, 2026 at 2:35 pm

Help Desk Employee Reviewed An IT Project Manager’s Ticket About A Meeting That Wouldn’t Stop Repeating, But While The Manager Blamed Outlook, He Discovered The Calendar Had No End Date Set

Help desk employee trying to check settings in an app

This is not shocking.

April 5, 2026 at 10:48 am

IT Employee Joined An Emergency Call After A Manager Reported Agents Couldn’t Complete Three Way Calls, But While Managers Thought It Was A System Failure, IT Discovered The Agent Hung Up First

Man sitting on a call with 50 other people solving an IT issue

This should’ve never been a thing.

April 5, 2026 at 3:47 am

IT Employee Issued Coworker A New Work Phone, And The Coworker Went Straight To The Manager Claiming It Was Broken, But IT Discovered He Simply Didn’t Know How To Use It

IT guy sitting at his desk trying to solve a user error

People will never cease to amaze.

April 5, 2026 at 3:22 am

Customer Service Representative Reviewed A Hundred Dollar Bill Increase With A Customer, But When The Son’s New Job Explained The Data Spike, She Still Refused To Accept The Truth

Customer service agent for a large cell company

What a pointless phone call.

April 1, 2026 at 11:24 am

A Call Center Worker Tried To Tell A Student That They Couldn’t Use A Printer Until They Paid Their Debt, But The Person Wouldn’t Listen

This person clearly had a serious listening problem…

March 29, 2026 at 10:15 pm

IT Technician Investigated A Flickering Internet Connection, But After Tracing The Ethernet Cable Through A Closet He Found Heavy Winter Coats Hanging From The Line

Man starting to trace an ethernet cable that's not working

They learned an important lesson.

March 29, 2026 at 3:20 pm

Employee Upgraded The Company’s Workstations To Boost Processing Speed, But He Felt Guilty Since So Many Coworkers Lost Their Jobs Afterward

An empty workplace with desks, chairs, and computers

That’s why technology is sometimes considered the enemy.

March 29, 2026 at 11:23 am

Call Center Manager Learns Customer Is Discriminating Against Female Worker, So He Lectures Him And Demands An Apology

Thanks for being an ally.

March 28, 2026 at 10:15 pm

IT Technician Drove An Hour To Fix A Steel Mill Workstation That “Stopped Working,” But He Found Out That It Had Been Melted By A Blow Torch

Man using a blow torch to cut through a wall

Bet they won’t do that again!

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Tag: Tales From Tech Support

Tech Support Worker Got Some Concerning Reports About System Temperatures, So They Got To Work And Figured Out Where The Error Was Coming From

Help Desk Employee Reviewed An IT Project Manager’s Ticket About A Meeting That Wouldn’t Stop Repeating, But While The Manager Blamed Outlook, He Discovered The Calendar Had No End Date Set

IT Employee Joined An Emergency Call After A Manager Reported Agents Couldn’t Complete Three Way Calls, But While Managers Thought It Was A System Failure, IT Discovered The Agent Hung Up First

IT Employee Issued Coworker A New Work Phone, And The Coworker Went Straight To The Manager Claiming It Was Broken, But IT Discovered He Simply Didn’t Know How To Use It

Customer Service Representative Reviewed A Hundred Dollar Bill Increase With A Customer, But When The Son’s New Job Explained The Data Spike, She Still Refused To Accept The Truth

A Call Center Worker Tried To Tell A Student That They Couldn’t Use A Printer Until They Paid Their Debt, But The Person Wouldn’t Listen

IT Technician Investigated A Flickering Internet Connection, But After Tracing The Ethernet Cable Through A Closet He Found Heavy Winter Coats Hanging From The Line

Employee Upgraded The Company’s Workstations To Boost Processing Speed, But He Felt Guilty Since So Many Coworkers Lost Their Jobs Afterward

Call Center Manager Learns Customer Is Discriminating Against Female Worker, So He Lectures Him And Demands An Apology

IT Technician Drove An Hour To Fix A Steel Mill Workstation That “Stopped Working,” But He Found Out That It Had Been Melted By A Blow Torch

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Tech Support Worker Got Some Concerning Reports About System Temperatures, So They Got To Work And Figured Out Where The Error Was Coming From

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