Tales From Tech Support Archives

April 9, 2026 at 11:49 pm

PC Technician Was Called To Stop An Eleven Year Old From Bypassing Parental Controls, But After Finding A Hidden Linux Hard Drive, He Locked The BIOS And Kept Her Secret

11-year-old girl smirking near her parent's computer

What a smart kid!

April 9, 2026 at 8:15 pm

IT Technician Advised Employee Not To Open A Suspicious Email With A Virus, But She Ignored The Warning And Opened It Anyway

Woman in front of a screen looking at a suspicious email attachment

Some people make the dumbest decisions.

April 8, 2026 at 7:15 pm

Tech Support Worker Locked A Missing Company Laptop When It Suddenly Checked In From Another State, But Then He Learned Manufacturing Had Sold It And He Caused A Third-Party’s Production Line To Shut Down

Man sitting at his computer trying to locate a missing computer

That was some quick thinking.

April 8, 2026 at 6:15 pm

IT Tech Got Tired Of A New Supervisor Skipping The Ticket System And Running To His Office For “Emergency” Fixes, So He Started Fixing Her Computer Remotely And Told Her To Stop Trying To Get Him Alone Or He’d Go To HR

It support worker sitting at his desk annoyed by a coworker

That was quite unorthodox.

April 8, 2026 at 12:55 am

Company’s Servers Shut Down Every Morning, So Tech Support Worker Camps Out And Discovers The Mysterious Cause

Sometimes, the biggest server crash is caused by the office janitor.

April 6, 2026 at 11:49 pm

Service Desk Agent Remotely Connected To A Caller’s Computer After She Demanded He Fix Her “Email Issue,” But When He Discovered She Sent 50 Messages To DoNotReply, She Still Blamed IT

Tech support worker helping a woman fix her email

What an annoying situation!

April 6, 2026 at 3:22 pm

Employee Spent Hours Setting Up A Brand New Laptop For His Coworker, But Minutes After He Handed It Over, The Coworker Spilled Coffee

Sometimes, the real stress test is a cup of coffee.

April 6, 2026 at 11:24 am

Couple ‘Upgraded’ Their Rental Property TV Without Talking About It First, And The Husband Picked One Out That Didn’t Have The Right Features

All of this could have been avoided with proper communication.

April 6, 2026 at 3:22 am

Employees Keep Asking To Postpone A Server Transfer Due To Critical Work That Can’t Be Disrupted, So This Tech Support Worker And His Boss Unplugged The Server Without Warning Anyone First

Man working on laptop and checking wires

Maintenance? No! Unscheduled outage? Okay.

April 6, 2026 at 12:55 am

Tech Support Worker Is Pulled Onto A Tiger Team, But He Has To Answer Questions Without Any Of His Usual Notes

Man in striped shirt working on his laptop

He handled that really well!

TwistedSifter

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Tag: Tales From Tech Support

PC Technician Was Called To Stop An Eleven Year Old From Bypassing Parental Controls, But After Finding A Hidden Linux Hard Drive, He Locked The BIOS And Kept Her Secret

IT Technician Advised Employee Not To Open A Suspicious Email With A Virus, But She Ignored The Warning And Opened It Anyway

Tech Support Worker Locked A Missing Company Laptop When It Suddenly Checked In From Another State, But Then He Learned Manufacturing Had Sold It And He Caused A Third-Party’s Production Line To Shut Down

IT Tech Got Tired Of A New Supervisor Skipping The Ticket System And Running To His Office For “Emergency” Fixes, So He Started Fixing Her Computer Remotely And Told Her To Stop Trying To Get Him Alone Or He’d Go To HR

Company’s Servers Shut Down Every Morning, So Tech Support Worker Camps Out And Discovers The Mysterious Cause

Service Desk Agent Remotely Connected To A Caller’s Computer After She Demanded He Fix Her “Email Issue,” But When He Discovered She Sent 50 Messages To DoNotReply, She Still Blamed IT

Employee Spent Hours Setting Up A Brand New Laptop For His Coworker, But Minutes After He Handed It Over, The Coworker Spilled Coffee

Couple ‘Upgraded’ Their Rental Property TV Without Talking About It First, And The Husband Picked One Out That Didn’t Have The Right Features

Employees Keep Asking To Postpone A Server Transfer Due To Critical Work That Can’t Be Disrupted, So This Tech Support Worker And His Boss Unplugged The Server Without Warning Anyone First

Tech Support Worker Is Pulled Onto A Tiger Team, But He Has To Answer Questions Without Any Of His Usual Notes

Latest

College Students Couldn’t Access Campus During COVID Despite Paying Full Tuition — Now They Want a Reduced Fee for Services They Couldn’t Use

A Woman Says Her Mother Criticized Her Career For Years, Then Demanded She Attend Art School At 30, Leading To A Financial Ultimatum

What Seemed Like A Normal Car-Buying Moment Made An Employee Think About His Dangerous Drive Home

She Kept Her Late-Night Routine After Moving Into a New Home — Then Learned It Had Been Causing Problems With Her Neighbors

Dispute Arises After Father Funds Private School For New Children But Declines To Do The Same For His Eldest Daughter

Popular

PC Technician Was Called To Stop An Eleven Year Old From Bypassing Parental Controls, But After Finding A Hidden Linux Hard Drive, He Locked The BIOS And Kept Her Secret

Manager Refuses to Pay Approved Overtime, so Employee Stops Working Extra Hours and Lets Clients Complain

An HR Manager Told an Employee to Quit If She Was Unhappy. Years Later, Their Roles Reversed

Woman Volunteers to Promote Church Event on Social Media, Then Learns She Must Pay Full Price to Attend

He Works 12-Hour Construction Shifts Six Days a Week to Pay His Own Way Through College — His New Stepmother Says He’s Not Doing Enough