Tag: Tales From Tech Support

March 27, 2026 at 12:55 am

Helpdesk Employee Deals With IT Issues From 150 Unappreciative Employees, But A New Hire Gave Him A Compliment That Made His Day

Two male employees talking and smiling at each other

A simple “thank you” can make IT feel like superheroes.

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March 26, 2026 at 7:15 pm

Man Was Working From Home, But His Partner Came Home Early And Whispered In His Ear, Completely Startling Him

Man working from home wearing a headphone

Nothing like a surprise greeting to turn a serious IT call into a comedy show.

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March 26, 2026 at 3:21 pm

Man Replaced The Screen Of His Friend’s Laptop, But While He Was At The Office, He Tried To Help Two Older Employees Learn How To Use Excel

Employee working on a spreadsheet with numbers and colorful columns

Sometimes, being great at what you do can quickly lead to employee termination.

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March 26, 2026 at 11:24 am

ISP Employee Tried Fixing A Client’s Internet Issues Over The Phone, But He Eventually Discovered That The Problem Wasn’t Fixable At The Moment

Man talking on the phone annoyed

Tech support can’t fix a wi-fi problem at home if you’re calling from another continent.

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March 25, 2026 at 8:15 pm

Employee Was Called In About A Monitor Not Working, But Nobody Would Tell Him How The PC, Keyboard, And Printer Got Damaged

Thermal printer printing on a blank paper

When nobody knows anything, the cameras usually remember everything.

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March 24, 2026 at 11:49 am

A Worker Figured Out Something On Their First Day At A Job, And It Got A Secretary Fired

woman packing up her desk

This worker definitely didn’t see that coming!

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March 22, 2026 at 6:15 pm

Employee Spent Hours Troubleshooting A Broken Fax Line For A Customer, But He Discovered The Problem Was Simply A Small Machine Setting

Person using a fax machine

Some customers don’t have “Thanks” and “I’m sorry” in their vocabulary.

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March 22, 2026 at 1:20 pm

Customer Complained About A Remote That Doesn’t Work When His Wife Is Home, And A Tech Support Employee Helped Him Figure Out The Real Issue

Person using a remote control on the TV

Who knew tech support could feel like cracking a case in a mystery novel?

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March 22, 2026 at 7:21 am

Tech Support Opened A Ceiling Tile To Replace Some Wires, But An Employee Complained That He Was “Letting The Wi-Fi Escape”

Woman in an office calling someone on the phone

When the wi-fi is on the loose, call IT to reel it back in.

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March 22, 2026 at 12:55 am

Tech-Illiterate Clients Couldn’t Install Simple Software, So They Paid Thousands To Fly A Tech Support Worker To Their Office For A Twenty Minute Job

People in an office looking at a laptop

Questioning the expert can cost you thousands.

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