tech support Archives

March 26, 2026 at 11:24 am

ISP Employee Tried Fixing A Client’s Internet Issues Over The Phone, But He Eventually Discovered That The Problem Wasn’t Fixable At The Moment

Tech support can’t fix a wi-fi problem at home if you’re calling from another continent.

March 25, 2026 at 11:24 am

Call Center Employee Dealt With A Customer Who Wanted To Pay His Overdue Bill, But He Ended Up Having To Educate The Customer About How Payments Work

Call center employee talking to a customer on his headset

We’re not that technologically capable yet, sir.

March 24, 2026 at 10:48 am

Tech Support Worker Spent An Hour Trying To Install Linux For A Customer Before Discovering The Hardware Was Incompatible, But The Customer Later Said He Shouldn’t Have Been Charged

Tech support working trying to troubleshoot someone's PC

It shouldn’t have been shocking.

March 21, 2026 at 5:22 am

Tech Support Guy Got A Call About A “Possessed Keyboard” Typing On Its Own, But When He Got There, He Figured Out The Real Cause

So many issues could be solved by just looking around.

March 19, 2026 at 11:24 am

IT Manager Asked ERP Support To Stop Sending Voice Memos, But When They Ignored Him, He Sent Login Credentials And Other Info As Audio

IT Worker sending a voice memo to the software support team

That worked out well.

March 18, 2026 at 8:20 pm

His Customer Thought They Were Too Important To Have Tech Issues, But This Representative Put Them In Their Place

Technology issues don’t discriminate.

March 17, 2026 at 10:15 pm

Manager Conspired To Fire An Employee, But Got Forced To Re-Hire Them On The Same Day

Joke’s on you.

March 17, 2026 at 1:20 pm

New Department Head Wanted An Old Employee’s Email Address, But The Employee Refused To Comply

Just say no.

March 16, 2026 at 11:49 pm

Tech Support Agent Refused To Transfer Customer To Apple Support Because It’s Not Possible From Their Phone System, But The Customer Insisted It Was Done Before And Demanded A Supervisor

Man working tech support, trying to help a customer

He was right to refuse.

March 15, 2026 at 5:20 am

Incompetent Manager Got All The PC Boxes Thrown Away Because He Wanted More Space, And Now He’s Mad At The IT Department Because The Computers Don’t Work Anymore

Bosses don’t know everything.

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Tag: tech support

ISP Employee Tried Fixing A Client’s Internet Issues Over The Phone, But He Eventually Discovered That The Problem Wasn’t Fixable At The Moment

Call Center Employee Dealt With A Customer Who Wanted To Pay His Overdue Bill, But He Ended Up Having To Educate The Customer About How Payments Work

Tech Support Worker Spent An Hour Trying To Install Linux For A Customer Before Discovering The Hardware Was Incompatible, But The Customer Later Said He Shouldn’t Have Been Charged

Tech Support Guy Got A Call About A “Possessed Keyboard” Typing On Its Own, But When He Got There, He Figured Out The Real Cause

IT Manager Asked ERP Support To Stop Sending Voice Memos, But When They Ignored Him, He Sent Login Credentials And Other Info As Audio

His Customer Thought They Were Too Important To Have Tech Issues, But This Representative Put Them In Their Place

Manager Conspired To Fire An Employee, But Got Forced To Re-Hire Them On The Same Day

New Department Head Wanted An Old Employee’s Email Address, But The Employee Refused To Comply

Tech Support Agent Refused To Transfer Customer To Apple Support Because It’s Not Possible From Their Phone System, But The Customer Insisted It Was Done Before And Demanded A Supervisor

Incompetent Manager Got All The PC Boxes Thrown Away Because He Wanted More Space, And Now He’s Mad At The IT Department Because The Computers Don’t Work Anymore

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