tech support Archives

March 17, 2026 at 1:20 pm

New Department Head Wanted An Old Employee’s Email Address, But The Employee Refused To Comply

Just say no.

March 16, 2026 at 11:49 pm

Tech Support Agent Refused To Transfer Customer To Apple Support Because It’s Not Possible From Their Phone System, But The Customer Insisted It Was Done Before And Demanded A Supervisor

Man working tech support, trying to help a customer

He was right to refuse.

March 15, 2026 at 5:20 am

Incompetent Manager Got All The PC Boxes Thrown Away Because He Wanted More Space, And Now He’s Mad At The IT Department Because The Computers Don’t Work Anymore

Bosses don’t know everything.

March 15, 2026 at 12:55 am

Colleague Wanted Help With His System From Tech Support, So The Tech Support Employee Simply Asked His Colleague To Stop Kicking His System

That’s the first thing to try.

March 12, 2026 at 7:21 am

Tech Helpdesk Worker Receives A Call From A Frustrated Employee, And Just By Showing Her Some Empathy, He Ends Up Winning An Award

This is customer service at its finest.

March 9, 2026 at 8:21 pm

She Wanted The New IPhone And Thought Work Would Pay For It, But Instead She Got Fired

No, you can’t pull one over on a company for your own selfish reasons!

March 9, 2026 at 12:55 am

A User Called In Reporting That The Server Was Down And She Couldn’t Make Phone Calls, But After A Lot Of Frustration, He Figured Out That She Just Wasn’t Dialing Right

Tech support isn’t magic, you have to explain the problem you’re having.

March 8, 2026 at 7:21 am

Call Center Technician Explained A Failing SSD Warning To A User, But His Team Lead Overheard And Corrected Him, Insisting That It Actually Just Means The Computer Needs A Firmware Update Instead

Call center employee with a stale face because his team lead gave wrong info

It’s funny how often this happens.

March 6, 2026 at 11:49 pm

Applications Manager Was Sent To Install A Software Patch, And While He Was There, The Team Asked Him To Fix A Hardware System That No One Could Boot

Man fixing a Route Engine that hasn't worked since it came in

They got lucky with him.

March 4, 2026 at 1:48 pm

Tech Support Tried To Fix A Disabled Computer Account, But The Confused User Thought They Meant A Physical Disability

This caller got a crash course in computer lingo.

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Tag: tech support

New Department Head Wanted An Old Employee’s Email Address, But The Employee Refused To Comply

Tech Support Agent Refused To Transfer Customer To Apple Support Because It’s Not Possible From Their Phone System, But The Customer Insisted It Was Done Before And Demanded A Supervisor

Incompetent Manager Got All The PC Boxes Thrown Away Because He Wanted More Space, And Now He’s Mad At The IT Department Because The Computers Don’t Work Anymore

Colleague Wanted Help With His System From Tech Support, So The Tech Support Employee Simply Asked His Colleague To Stop Kicking His System

Tech Helpdesk Worker Receives A Call From A Frustrated Employee, And Just By Showing Her Some Empathy, He Ends Up Winning An Award

She Wanted The New IPhone And Thought Work Would Pay For It, But Instead She Got Fired

A User Called In Reporting That The Server Was Down And She Couldn’t Make Phone Calls, But After A Lot Of Frustration, He Figured Out That She Just Wasn’t Dialing Right

Call Center Technician Explained A Failing SSD Warning To A User, But His Team Lead Overheard And Corrected Him, Insisting That It Actually Just Means The Computer Needs A Firmware Update Instead

Applications Manager Was Sent To Install A Software Patch, And While He Was There, The Team Asked Him To Fix A Hardware System That No One Could Boot

Tech Support Tried To Fix A Disabled Computer Account, But The Confused User Thought They Meant A Physical Disability

Latest

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Her Coworker Has Zero Management Authority. But He Keeps Overstepping and Changing Department Rules Anyway.

Their Upstairs Neighbors Were Always a Little Strange. But Their Bizarre New Midnight Routine Is Becoming Terrifying.

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Popular

New Department Head Wanted An Old Employee’s Email Address, But The Employee Refused To Comply

Company Announces New Overtime Policy, and Employees Walk Out of the Meeting

His Manager Said No Overtime — So on Thanksgiving He Clocked Out Exactly on Time With a Full Line of Customers Still Waiting

A Construction Crew Used A Tenant’s Power Without Permission, Leading To A Complaint To Management

A New Employee Notices Her Manager Starts Treating Her Differently After Learning About Her Master’s Degree, And She Wonders Why