Tag: tech support

March 12, 2026 at 7:21 am

Tech Helpdesk Worker Receives A Call From A Frustrated Employee, And Just By Showing Her Some Empathy, He Ends Up Winning An Award

A man wearing a headset

This is customer service at its finest.

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March 9, 2026 at 8:21 pm

She Wanted The New IPhone And Thought Work Would Pay For It, But Instead She Got Fired

Person holding iphone.

No, you can’t pull one over on a company for your own selfish reasons!

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March 9, 2026 at 12:55 am

A User Called In Reporting That The Server Was Down And She Couldn’t Make Phone Calls, But After A Lot Of Frustration, He Figured Out That She Just Wasn’t Dialing Right

tech support

Tech support isn’t magic, you have to explain the problem you’re having. 

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March 8, 2026 at 7:21 am

Call Center Technician Explained A Failing SSD Warning To A User, But His Team Lead Overheard And Corrected Him, Insisting That It Actually Just Means The Computer Needs A Firmware Update Instead

Call center employee with a stale face because his team lead gave wrong info

It’s funny how often this happens.

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March 6, 2026 at 11:49 pm

Applications Manager Was Sent To Install A Software Patch, And While He Was There, The Team Asked Him To Fix A Hardware System That No One Could Boot

Man fixing a Route Engine that hasn't worked since it came in

They got lucky with him.

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March 4, 2026 at 1:48 pm

Tech Support Tried To Fix A Disabled Computer Account, But The Confused User Thought They Meant A Physical Disability

tech support agent wearing headset

This caller got a crash course in computer lingo.

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March 4, 2026 at 11:24 am

He Took A Request From A Caller Who Was Not At All Tech Savvy Complaining About Printer Issues, And After Extensive Troubleshooting, He Found That The Printer Wasn’t Even Plugged In

Printer problem

Come on man, you have to give him something to work with.

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March 3, 2026 at 8:20 pm

The CEO Of The Company Was Freaking Out Because His Computer Was Acting Weird, So A Tech Support Guy Went Over And Immediately Noticed A Newspaper Leaning On Part Of The Keyboard

Troubleshooting computer problems

Sometimes it is the simplest things that get the job done.

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March 2, 2026 at 6:15 pm

Tech Support Employee Tried To Troubleshoot A Computer Audio Issue, But The Hostile Customer Kept Interrupting And Yelling At Him

An angry man talking on the phone

When it comes to customer service, you need a lot of patience to deal with difficult customers.

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February 25, 2026 at 10:35 pm

Employee’s New Boss Ordered Him To Stop Helping Other Departments, So He Followed Instructions Exactly And Left The Back Office Scrambling

man putting his feet up on the desk

After that fateful shift, the boss never questioned cross-training again.

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