Airline Screwed Up A Travel Agent’s Wedding Plans, So He Made Sure They Lost $2,000,000 Of Business
by Matthew Gilligan
Folks, you’re about to read a “Pro Revenge” story from Reddit that we think will impress the hell out of you!
And it might even give you some good ideas about your own job…
Check out what happened in the story below!
Millions lost over a single flight.
“I was doing some HR training at work today and the hr rep told a story which was given as an example of one of the consequences of poor customer service.
When my coworker was going to be married, the wedding was out of state so as to be closer to his and the brides families. One of his friends who was going to be in attendance had to fly coast to coast across the US in order to attend.
Their friend got screwed over.
The day of the wedding, his flight was cancelled, and the airline refused to rebook him a flight in time, and on top of that were not at all kind or hospitable. As a result, he missed his good friends’ wedding, and this ****** him off.
What the airline didn’t know, was that this particular person worked as a travel agent. His job was to book commercial flights for large groups.
This airline was on of the bigger international airlines based in the us, and someone he would normally consider when booking flights.
However, after this airline refused to rebook his cancelled flight and caused him to miss his best friends wedding, he refused to even consider them as an option for his clients.
Uh oh…
He was so ****** off by the airlines customer service, that he even kept track of how many times he could have booked a flight with them, but instead chose another, perhaps even more expensive option.
Over the next couple of years, he cost the airline over two million dollars in lost revenue because they were rude to him and refused to rebook his flight, causing him to miss his friends’ wedding.”
Here’s how Reddit users reacted.
One person thinks they must have been a corporate travel agent.
This individual said some details seem to be missing…
Another reader doesn’t think the airline really lost any money.
And one Reddit user said stuff like this is in the budget for these kinds of companies.
Well, that was a costly error.
And a whole boatload of money!
If you enjoyed that story, read this one about a mom who was forced to bring her three kids with her to apply for government benefits, but ended up getting the job of her dreams.
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