March 20, 2025 at 3:23 am

Fast Food Customer Did Not Want To Supersize Their Order, So They Caused A Super Slowdown At The Drive-Thru To Prove Their Point

by Chelsea Mize

closeup of toy construction workers in a box of McDonald's french fries

Unsplash/Reddit

We all cave to a fast food craving now and then.

But this customer at Mickey D’s was not lovin’ it, and for a very good reason.

When the manager didn’t even listen to reason, the situation escalated quickly.

Let’s see if we get fries with that…

We don’t do refunds here

I was racing between things one day, and didn’t have much time for lunch.

At the time McDonald’s wasn’t absurdly expensive, and one was on the way to my next stop so I decided to hit the drive through up so I could eat on the way.

I placed my order for a Medium McThing and got asked if I wanted a large (which most McDonalds don’t do anymore) and I said no.

Something seems fishy here.

When I got to the window to pay, the price seemed high – which I thought was odd but maybe I just did the mental math on the taxes wrong or mis-remembered the price of the item.

And then the cashier didn’t hand me a receipt. Weird as well, but whatever.

When I got to the window to receive my food it all clicked as they handed me a large. Which I politely declined as I really had 0 interest in paying 2 dollars for a few more fries and soda.

At this point the manager appeared and stated, “We don’t do refunds here.”

Not cool, McManager, not cool.

That was when I realized what was going on.

Having worked fast food before, they were probably doing some sort of ‘upcharge’ competition, ring up the most larges and you/that manager get a reward.

I was slightly flabbergasted but the manager repeated that nope, no possibility of a refund.

I politely smiled and said, “That’s okay. I’ll call my bank on speaker to do a charge back. I’ll need you to talk to them. Since it’s on speaker you can just tell them you can’t do refunds.”

Oh snap, pulling out the big McGuns.

And then proceeded to sit at the window, calling my bank, during lunch hour at a very busy drive through.

Turns out they can do refunds, and they can do them so fast I didn’t even make it through the phone tree.

And yes, I did file a complaint with corporate but it’s not like that actually does anything.

That’s how you keep fast food chains from pulling a fast one.

Let’s supersize these comments on Reddit…

This person says slinging burgers ain’t easy.

Screenshot 2025 03 04 at 6.08.23 PM Fast Food Customer Did Not Want To Supersize Their Order, So They Caused A Super Slowdown At The Drive Thru To Prove Their Point

Someone else points out complaints do work.

Screenshot 2025 03 04 at 6.07.36 PM Fast Food Customer Did Not Want To Supersize Their Order, So They Caused A Super Slowdown At The Drive Thru To Prove Their Point

Another poster got a good laugh.

Screenshot 2025 03 04 at 6.09.54 PM Fast Food Customer Did Not Want To Supersize Their Order, So They Caused A Super Slowdown At The Drive Thru To Prove Their Point

Always get receipts, says this user.

Screenshot 2025 03 04 at 6.09.30 PM Fast Food Customer Did Not Want To Supersize Their Order, So They Caused A Super Slowdown At The Drive Thru To Prove Their Point

This comment insists theft = theft.

Screenshot 2025 03 04 at 6.09.03 PM Fast Food Customer Did Not Want To Supersize Their Order, So They Caused A Super Slowdown At The Drive Thru To Prove Their Point

Want fries with that? Sure but I’m not paying extra.

If you liked that post, check out this story about a customer who insists that their credit card works, and finds out that isn’t the case.