June 3, 2025 at 7:35 am

An Unruly Customer Gave This Gas Station Employee A Hard Time, So She Had Her Arrested

by Matthew Gilligan

female convenience store worker

Shutterstock/Reddit

Customer service workers have to deal with a lot of weird folks on a day-to-day basis, but the woman you’re about to hear from was REALLY going through it.

Take a look at what she had to say about a crazy customer who was out for blood…literally.

Start now!

Customer came in demanding I break the rules for her.

“I’m an overnight cashier at a gas station. Pretty chill most nights.

There’s a few bad apples, as always, but nothing too bad.

Every now and then, I’ll get an entitled customer that demands I sell them beer without an ID (against state law. Wouldn’t dream of it) or sell them cigarettes despite being 20.

Sorry kids, not happening.

One lady though, she really got under my skin.

Happened a while back. She comes in around 11:30, so well past time we shut down lottery.

(We turn off the machine at 10 as per our store regulations. There’s a ton of updates the machine undergoes nightly, and it takes 6-7 hours).

Nope!

I keep an eye on her, and notice she has one of the ball draw style lotto cards in her hand.

I call out and explain that our machine is off for the night, so I cannot sell her the tickets.

She scoffs loudly and says I’m lying and don’t want to do my job.

I reiterate that the machine is already undergoing maintenance, so she will have to return at 5 am when the machine is ready for service.

She throws the ticket on the ground, and stomps to the beer section.

I’m already annoyed, and in my head, I know I’ll make sure my coworker takes care of her next time.

I don’t want to deal with this drama.

She comes back to the counter, beer cans in tow, and slams them onto the counter.

I grab one to scan, and ask for her ID. Lady, once again, scoffs and asks if it’s really necessary.

She has wrinkles older than me.

I explain that it’s store policy and state law to see ID for alcohol purchases.

We go back and forth for 5 minutes.

It’s up to you, lady!

It only ends when I tell her she can either give me the ID so I can do my job, or she can leave beerless AND lottoless.

She passes me her ID, face bright red.

And. The lady. Just. starts going off at this point, saying I need to lose my job, my manager- whom she called by name- would be soooo upset to hear how I’m treating a regular.

I write my name, my manager’s free time for the next day, and tell her she is free to come in and complain about me doing my job.

It’ll go absolutely great for her.

She snatches the paper, and starts asking me to sell her cigarettes.

I tell her I’m not selling her anything else, as she has repeatedly made me uncomfortable and I have the right to refuse service to anyone for any reason.

She leaves screaming that she’s going to come back and kick my ***.

I leave a long text to my managers in the group chat explaining what happened, along with a description of her.

A couple hours later, some of my regulars come in for their nightly coffees.

Two of the local sheriffs.

I give them the run down of what transpired, and one of them promises to swing through a few times for a few nights to make sure she’s not causing trouble.

She did her homework.

Here’s where I get petty.

She had parked at the front of the store. I had perfect view of her license plates, so I took note and waited.

Lady shows up two nights later and parks by the dumpster.

She’s standing on the sidewalk for two hours waiting for me to come outside.

About an hour in, I call the tow service our store uses. I say there’s a broken down car in our parking lot in prime parking position.

As per rules.

Cops come through, as they always do, for coffee, and they ask me if she’s the customer harassing me.

I confirm I it.

They go out and talk to her.

At this point, the tow truck pulls in. Lady starts walking away from the cops to talk to the driver confused and mad.

Have fun in jail!

I didn’t get to hear much of the encounter, but I watched as she got arrested, put in the back of the patrol car, AND they waited for the tow truck to finish hauling off her car before leaving.

No idea what happened to her.

She hadn’t come back in, and I didn’t get in trouble with management.”

Here’s what folks had to say on Reddit.

This person weighed in.

Screenshot 2025 05 15 at 1.32.30 PM An Unruly Customer Gave This Gas Station Employee A Hard Time, So She Had Her Arrested

Another individual spoke up.

Screenshot 2025 05 15 at 1.32.37 PM An Unruly Customer Gave This Gas Station Employee A Hard Time, So She Had Her Arrested

This person shared their thoughts.

Screenshot 2025 05 15 at 1.33.00 PM An Unruly Customer Gave This Gas Station Employee A Hard Time, So She Had Her Arrested

Another reader told a story.

Screenshot 2025 05 15 at 1.33.11 PM An Unruly Customer Gave This Gas Station Employee A Hard Time, So She Had Her Arrested

And this Reddit user spoke up.

Screenshot 2025 05 15 at 1.34.07 PM An Unruly Customer Gave This Gas Station Employee A Hard Time, So She Had Her Arrested

Mess around and find out!

Bam!

If you liked that post, check out this story about a customer who insists that their credit card works, and finds out that isn’t the case.