Word of mouth can really affect a business...

Especially when that word of mouth is BAD.

That’s how this person decided to strike back after they had a bad experience at a hotel, and they shared their story on Reddit.

Check out what happened!

Hotel screwed me over so I actively discourage tourists from booking there.

“I had a bad experience with a particular hotel that is part of a larger chain.

They lost my reservation, couldn’t give me the room I had reserved, gave me a lesser room, charged my credit card twice and at the previous rate when the rate on that day was cheaper.

They were not happy about this.

I managed to get one of the charges dropped but I am still salty about having to overpay for a gross room.

And their corporate customer service was even worse.

I work in a tourist-adjacent position and at least once a week, I’m asked for recommendations about local accommodations.

Well, DO NOT go there!

We have a list and I make a point to tell them NOT to book at the one I loathe.

I have no intention of ever stopping.

Yes, it’s petty and yes, it gives me great satisfaction every time.”

Check out what people said about this story on Reddit.

This person chimed in.

Another reader shared a story.

This individual spoke up.

Another Reddit user weighed in.

And this reader had a lot to say.

That lost business sure does add up!

They probably know it by now, too.

If you liked that post, check out this one about an employee that got revenge on HR when they refused to reimburse his travel.