Pexels/Reddit

Being good with computers doesn’t mean you can fix every problem at work.

For one admin worker at a charity, though, helping out with tech issues had become a regular part of his day.

So when a coworker asked about problems with her desktop files, he explained what he thought was going on.

But since this wasn’t something he could handle himself, he told her to contact their IT support.

He figured his part was done, until he checked his email that night and found a complaint instead.

Read on to see what she had to say.

No I do listen but I don’t appreciate CC’ing boss

Long story short, I work for a small national charity in the UK. My role is admin (paper, not network), although due to, I assume, my age (one of the youngest in the company) and exposing that I’m quite good with tech over my time here, I’ve become the go-to for problems instead of our external IT support.

One or two of our users have messed-up domain profiles, which I believe is due to them not logging in for long periods, so it stays in sync.

Now, this has usually been fixed in the past by sorting their profile on the server and local machine.

He thought it was done, but then he saw the email.

I explained that I believe her issue (her desktop files moving or renaming/being older versions) was likely this desync and to contact our IT support, as this is outside of my remit.

I check my emails before bed tonight and discover she has copied in a colleague having a similar issue and one of my managers, accusing me of not listening.

Like, ***? I explained it to you. I then watched you make what I believe to be a snide comment to a colleague under your breath right in front of me, and then they pull that. Come on.

Wow! That is pretty rude!

Let’s see what the people over at Reddit think about it.

There’s no doubt this is true!

Here’s what this person has to say.

Yes, there appear to be.

If you enjoyed this story, check out this post about an employer who has an unexpectedly hard time retrieving a company vehicle from a fired employee.

Never Miss a Story

Sign up to get our BEST stories of the week straight to your inbox.

Great advice.

This is how you make someone regret helping out in the first place.

He can only do so much, and there’s a reason the charity has IT support.

So instead of complaining about him, she could’ve contacted the people he told her to call.

Let’s hope his manager hears his side before assuming he brushed her off.

Add TwistedSifter to your Google News Add us as a preferred source on Google

Author

Heather Hall

Heather Hall | Contributing Writer, Life & Drama

Heather Hall is a contributing writer for TwistedSifter specializing in internet culture, workplace conflict, and viral customer service stories. With over a decade of editorial experience in digital publishing, Heather excels at curating trending online discussions and providing insightful commentary on the daily dramas that capture the internet's attention.

Since beginning her career in 2011, she has developed deep expertise in SEO-driven digital content, having written for a wide array of publications covering lifestyle, business, and travel. At TwistedSifter, Heather focuses on synthesizing complex social media threads into engaging, highly readable narratives that highlight the human element of viral news.

When she isn’t analyzing the latest internet discourse, Heather is a dedicated mother of three sons who takes family gaming nights entirely too seriously—whether she is dominating in Mario Kart, exploring The Legend of Zelda, or jumping into Roblox.

Connect with Heather on Facebook and LinkedIn.