Tag: call center

February 16, 2026 at 6:55 pm

Call Center Employee Tried To Reconnect Dropped Call For A Customer, But He Kept Repeatedly Asking “How Are You Gonna Figure That Out?” Without Saying Who He Spoke With, So She Politely Ended The Call

Woman working at a call center, dealing with an annoying man

Fred needs to calm down.

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February 16, 2026 at 2:15 pm

Helpful Call Center Employee Made Sure An Old Lady Received The Best Services Even After The Manager Brushed Him Off, And Now The Old Lady Is Really Happy As A Customer And Has Invited This Employee Over For Food

Man wearing headset and talking on call

Sometimes you know best.

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February 15, 2026 at 7:55 pm

Employee Encountered A Nightmare Customer, But Their Boss Swooped In To Save The Day

two call center employees wearing headphones

This guy took the phrase “Like a Boss” very seriously.

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February 11, 2026 at 7:55 pm

Call Center Employee Stayed On The Line After A Customer Started Slurring Her Words, And Ultimately Saved The Woman’s Life

Woman laying on a stretcher getting ready to be loaded into an ambulance

What a hero!

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February 9, 2026 at 12:55 am

Caller Was Asking Several Unrelated Questions, So This Tech Support Employee Had To Create A New Ticket With Each One

Man with headset working on his laptop at an office

Another problem, another ticket.

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February 5, 2026 at 10:35 pm

Laid-Off Tech Worker Took A Call Center Job, So A Battle-Hardened Coworker Taught Her How To Shut Customers Down Politely

employees working in call center

At call center jobs, you either grow a spine or you burn out.

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February 1, 2026 at 11:48 am

Remote Employee Was Injured On The Job, So When His Boss Demanded Proof, He Reported Her To HR And Got Her Fired

man sitting in a hospital bed

Always keep the receipts, folks!

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January 30, 2026 at 8:15 am

Call Center Employee Was Just Having A Normal Day, But Then They Received A Call That They’d Never Forget

Feet of a newborn baby

Let’s hope he learned his lesson.

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